Customer Service
hace 2 semanas
The main objective of the **_Material Customer Service_** is to provide customer support to a set list of customer accounts. Has three main focus areas:- Maintenance and understanding of customer demands- Managing customer shipments- Managing communication around areas that impact demand and/or shipments**Your Responsibilities**:- Daily maintenance of demand forecasts and purchase orders into BPCS, ensuring adherence to order acceptance policies- Analyzing customer demands for errors and changes, taking ownership of the customer needs and ensuring communication internally and externally- Managing shipments by creating warehouse and plant pick tickets and follow up to ensure loads are complete when shipped including working after standard shifts for expedites and tracking and/or calls and urgent queries from customers- Working with Production, Shipping, Materials and other departments to respond to customer inquiries or issues in a timely manner- Developing inventory, production and delivery plans for the customer- Serving as the “voice of the customer” and ensuring that our organization understands customer business requirements and expectations- Assisting in new part introduction projects, ensuring that all necessary demand, production and inventory plans are in place to ensure a successful launch- Anticipating customers’ needs in order to ensure maximum customer satisfaction- Ensures ownership and business continuity for account coverage**Qualifications, knowledge and skills**:- Bachelor’s degree is preferred- Excellent written and spoken communication skills in Spanish- Detail oriented with the ability to multi-task and set priorities- Strong desire and ability to serve customers and solve problems- Must be able to work well independently and escalate appropriately- Strong analytical skills including use of Excel, including Pivot tables, waterfall analysis- Strong knowledge of customer facing ECI processes**Salary**: $1.00 - $2.00 per month**Education**:- Bachelor's (required)**Experience**:- Customer Service: 3 years (required)- supply chain: 3 years (required)**Language**:- english (required)Work Location: In person
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Customer Service
hace 1 semana
Ciudad Juarez, México Avery Dennison A tiempo completoActivities may include, but are not limited to:_ - Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment. - Provides telephone customer service regarding company's services and/or products. - Identifies customer's needs and determines appropriate action - Promotes and sells the...
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Customer Service
hace 2 semanas
Ciudad Juarez, México Tarah International People Solutions A tiempo completoAt Tarah International People Solutions, our drive is to help Companies to grow their projects, by hiring the right people, and providing guidance on how to reward and motivate their personnel. For a Manufacturing company based in Ciudad Juárez, we are looking for: **CUSTOMER SERVICE** **Purpose of the position**: Responsible for providing information and...
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Sales/customer Service Representative
hace 4 semanas
Ciudad Juarez, México KTBlack Services A tiempo completoA U. S based Company quickly growing locally is seeking a motivated and enthusiastic Sales/Customer Service Representative for the Ciudad Juarez, Chihuahua, Mexico office.- **What you will need**:_- Sales Experience (at least a year).- Customer Service Experience (at least a year).- Call Center Experience a definite plus.- Bachelor's degree in...
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Customer Service
hace 1 semana
Ciudad Juarez, México TECMA A tiempo completoEnglish Bilingual. - Bachelor's degree. - 3 year's of experience in call center/customer service. - Advanced Excel management. - Knowledge in ERP system - Experience writing documents in English. Application Question(s): - Cual es su nível de estudios mas alto? - Que porcentaje de ingles maneja? - Tiene experiência en sistema ERP? Work Location: In...
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Customer Service Representative
hace 1 semana
Ciudad Juarez, México Sage Automotive Interior A tiempo completo**Sage Automotive Interior** **Solicita**: **CUSTOMER SERVICE REPRESENTATIVE** **Descripción y Requisitos** **CUSTOMER SERVICE REPRESENTATIVE** **Objective**: - Keep daily communication and coordination of shipments with customers and or their carriers, domestic or international to guarantee an excellent customer service and having internal...
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Customer Service Analyst
hace 2 semanas
Ciudad Juarez, México ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV A tiempo completo**ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV** **Solicita**: **Customer Service Analyst** **Descripción y Requisitos** **Requirements**: - Bachelor’s degree (Engineering, Supply Chain Management, Economics, or related field and/or 4+ years of related experience) - 4+ years (progressive) of professional experience encompassing many of the following fields -...
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Customer Service Representative
hace 2 semanas
Ciudad Juarez, México GRUPO WELCOME A tiempo completo**GRUPO WELCOME EMPRESA LIDER EN RECURSOS HUMANOS SOLICITA****CUSTOMER SERVICE REP CD JUAREZ****Requisitos**:**ESCOLARIDAD: INGENIERO INDUSTRIAL U OTRA, CARRERA TERMINADA YA SEA TITULADO O PASANTE.****MANEJO DE OFFICE****MANEJO DE ERP****EXPERIENCIA: 3-5 A AÑOS DE EXPERIENCIA EN CUSTOMER SERVICE REP EN LA INDUSTRIA MAQUILADORA O AFIN.****INGLES: 70-90%...
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Bilingual Customer Service
hace 1 semana
Ciudad Juarez, México STELLEN MX A tiempo completoExperiência mínima de 1 año como Customer Service / atención al cliente - Carrera finalizada en: psicología, administración, mercadotecnia, publicidad, comunicación, recursos humanos. - Conocimiento en análisis y fíltrelo de información - Ingles avanzado (hablado, leído y escrito). - Excelente habilidad de comunicación en Inglés y español. -...
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Customer Service
hace 1 semana
Ciudad Juarez, México RH INDUSTRIAL A tiempo completoCollege degree 3 years of experience in the customer service area in a maquiladora. 100% English (written and spoken) Negotiation and communication skills. Ability to do many things at once and have a good temperament. Knowledge of SAP and Microsoft Office Titulado Tipo de puesto: Tiempo completo Salario: $30,000.00 - $35,000.00 al mes Horario: -...
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Customer Service Agent
hace 3 semanas
Ciudad Juarez, México TECMA A tiempo completo**ESSENTIAL DUTIES AND RESPONSIBILITIES**- Assist the customer with general inquiries and ordering information; estimated delivery time, invoice requests, pricing, product information, shipping charges, shipping information, special order requests, stock checks, and tracking information within 24 hours.- Follow-up on customers’ inquiries when needed,...
