Mgr I Sales
hace 3 semanas
TE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.**What your background should look like**:**RESPONSABILITIES**:**-Operational Leadership**:- Lead the execution of Solution Center strategies aligned with regional and global goals.- Oversee daily operations to ensure seamless collaboration between Customer Service, Technical Support, and Inside Sales teams.- **Continuous Improvement**:- Implement Lean/Six Sigma methodologies or similar frameworks to optimize processes and improve efficiency.- Identify and resolve inefficiencies through data-driven solutions and best practices.- **Team Management**:- Coach and develop team leaders and members to enhance performance and career growth.- Recruit and onboard top talent to create a high-performing and inclusive team culture.- **Customer Experience**:- Act as the escalation point for complex customer issues, collaborating with cross-functional teams to deliver quick resolutions.- Ensure alignment between internal teams and customer needs to enhance satisfaction and loyalty.- **Metrics and Reporting**:- Monitor and analyze KPIs, including CES, productivity, and sales growth, to drive accountability and continuous improvement.- Support global initiatives by aligning regional operations with broader organizational goals.- Champion transformation initiatives to improve customer satisfaction and operational efficiencies._**REQUIREMENTS**:**-Education/Qualifications**- Bachelor’s degree in Business, Engineering, or a related field. MBA preferred.- 7+ years of leadership experience in Customer Service, Technical Support, or Sales Operations.- Lean/Six Sigma certification (Green Belt preferred) or proven experience implementing continuous improvement initiatives (desirable)- SAP - SALES FORCE (knowledge)- ERP - CRM- **Skills & Competencies**- Customer-Centric: Commitment to delivering best-in-class customer service.- Continuous Improvement: Expertise in process improvement frameworks like Lean/Six Sigma.- Leadership: Demonstrated ability to lead and develop multi-functional teams.- Collaboration: Excellent interpersonal and cross-functional collaboration skills.- Change Management: Proven ability to lead and adapt in dynamic environments.- Data-Driven: Analytical mindset with experience in leveraging metrics to drive decision-making.- **Key Performance Indicators**- CES and First Contact Resolution- Revenue Growth and Customer Retention- Operational Efficiency and Cost Reductions- Employee Engagement and Retention- Process Improvement Metrics**Competencies**:- Managing and Measuring Work- Motivating Others- Building Effective Teams- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork- SET : Strategy, Execution, Talent (for managers)
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Mgr I Logistics
hace 3 semanas
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Distribution & Logistics Teams manage the efficient flow of goods, services and information between point of origin through customer placement in order to meet customer requirements or internal business objectives. They create integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers....
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Inside Sales Ii
hace 1 semana
Tlalnepantla, México AAF - Power & Industrial A tiempo completo**Level**:Individual Contributor **Who We Are**: AAF International is a global leader in the design and manufacture of Air Filtration Systems, Acoustic Systems and associated products and services. Supplying to markets such as the Gas Turbine (Oil & Gas / Power Generation), Engine, Nuclear and Industrial Air Pollution Control sectors. We are part of a global...
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Regional Sales Manager
hace 4 semanas
Tlalnepantla, México Aaf - Power & Industrial A tiempo completo**Who We Are**:AAF International is a global leader in the design and manufacture of Air Filtration Systems, Acoustic Systems and associated products and services.Supplying to markets such as the Gas Turbine (Oil & Gas / Power Generation), Engine, Nuclear and Industrial Air Pollution Control sectors.We are part of a global powerhouse that uses Filtration to...
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Mgr I Strategic Sourcing
hace 6 días
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Strategic Sourcing Teams develop and implement multi-year strategies for assigned commodities, suppliers and parts/services to achieve established goals in supplier quality, delivery, price and service. They align strategy and execution with cross-functional partners such as engineering, manufacturing, product management and functional...
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Mgr I Strategic Sourcing
hace 6 días
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Strategic Sourcing Teams develop and implement multi-year strategies for assigned commodities, suppliers and parts/services to achieve established goals in supplier quality, delivery, price and service. They align strategy and execution with cross-functional partners such as engineering, manufacturing, product management and functional...
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Customer Service Specialist I
hace 7 días
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Sr Mgr Demand Management
hace 6 días
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Logistics Demand Management Teams develop, integrate and provide short-term accounts or brand specific forecasts for internal operations which include replenishment data, customer data, sales promotion information, marketing plans and new distribution/product deletions. They are responsible for facilitating, managing and executing strategic...
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Sr Mgr Demand Management
hace 6 días
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Logistics Demand Management Teams develop, integrate and provide short-term accounts or brand specific forecasts for internal operations which include replenishment data, customer data, sales promotion information, marketing plans and new distribution/product deletions. They are responsible for facilitating, managing and executing strategic...
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Flavorist I
hace 4 semanas
Tlalnepantla, México International Flavors & Fragrances A tiempo completoAs a Flavorist I, you will perform a wide array of responsibilities while learning the inner workings of the team that directly supports our customers.We are committed to be the innovation partner of choice in offering customers superior and sustainable solutions.As a company that uses many natural ingredients, we operate a sustainable business model that...
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Customer Service Specialist I
hace 2 semanas
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
