System Engineer IT
hace 3 semanas
The System Engineer IT - ITSM position will work closely with service delivery teams to gather service data, administer service reporting tools, perform service catalog maintenance, assemble and produce service reports and any other tasks that assist Gates' IT Service Management efforts. This work includes defining procedures for service management support tools, assembling and producing service reports, handling ad-hoc requests for service status, and managing service reporting communications. A key element of this position is to continually improve and streamline service management processes including Incident Management, Change Management, Problem Management and Service Request Fulfillment.**What You'll Do**- Define, implement, and deliver new functionality in service management systems such as eUSR, Orchestrator and ManageEngine in order to meet changing business needs and changes in company processes and in compliance with ITIL best practices.- Assist IT project teams to transition their development projects to operational support.- Manage the life cycle of IT hardware and software within the Asset Management and CMDB modules.- Align to corporate IT standards and strategies**Minimum Qualifications**- 3 to 5 years of IT work experience, supporting and maintaining IT infrastructure technologies- Bachelor's Degree in Computer Science, Information Systems, or another related field.- Good interpersonal, written and oral, communication skills, and ability to communicate in both technical and non-technical language with all levels of staff and management- Deep understanding of Change, Incident, and Problem Management as well as Identity and Access Management concepts- Ability to identify requirements/needs, assess solutions and provide recommendations- Ability to work in a collaborative environment and influence others- Solid knowledge in Microsoft 365, Cisco platforms, Windows/Linux Servers, desktop environment, collaboration tools and security tools- ITIL training- Highly passionate and self-motivated**Preferred Qualifications**- Experience in a manufacturing environment.- Proven experience in problem-solving based on ITIL practices, receiving mínimal guidance on IT process development issues by analyzing possible solutions, using experience, judgment and precedents.- Experience defining service level process metrics and KPIs- Experience with development and automation of IT processes- Experience in areas such as Project Management and ITIL**Compensation**: $**About You**- Analytical and results oriented- Enthusiastic and dynamic with positive service attitude- Willing to lean from others and share knowledge among the team- Ability to work and thrive in a highly collaborative, and dynamic environment- Good level of written and oral communication skills in English- Passionate about continuous learning and certification in industry best practices- Have extreme confidentialityLI-MC1
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System Engineer It
hace 2 semanas
Tlahuac, México Gates Corporation A tiempo completoThe System Engineer IT - Endpoint Management position will work closely with system administrators and infrastructure teams to ensure that Gates' Personal Computers and mobile devices are managed and secured appropriately using remote administration and configuration tools. This includes developing configuration standards, distributing clients, building...
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System Engineer IT
hace 3 semanas
Tlahuac, México Gates Corporation A tiempo completoThe System Engineer IT - Endpoint Management position will work closely with system administrators and infrastructure teams to ensure that Gates' Personal Computers and mobile devices are managed and secured appropriately using remote administration and configuration tools. This includes developing configuration standards, distributing clients, building...
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System Engineer IT
hace 5 días
Tlahuac, México Gates Corporation A tiempo completoThe System Engineer IT - Endpoint Management position will work closely with system administrators and infrastructure teams to ensure that Gates' Personal Computers and mobile devices are managed and secured appropriately using remote administration and configuration tools. This includes developing configuration standards, distributing clients, building...
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System Engineer IT
hace 5 días
Tlahuac, México Gates Corporation A tiempo completoThe System Engineer IT - End User Services position will work closely with Tier 1, 2 and 3 support teams to ensure that Gates users receive assistance with their IT needs and requests. This includes assisting the IT Service Desk with Knowledgebase solutions, working with users to define needs, and escalating urgent issues with the appropriate support...
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System Engineer IT
hace 7 días
Tlahuac, México Gates Corporation A tiempo completoThe System Engineer IT - End User Services position will work closely with Tier 1, 2 and 3 support teams to ensure that Gates users receive assistance with their IT needs and requests. This includes assisting the IT Service Desk with Knowledgebase solutions, working with users to define needs, and escalating urgent issues with the appropriate support...
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Tlahuac, México ADQA IT México A tiempo completoGeneral Information Job Title IT Database L3 Systems Engineer Function Principales deberes y responsabilidades: - Responsabilidad técnica de los servicios administrativos de la Base de Datos. - Administra y mantiene bases de datos Oracle, MS-SQL, PostgreSQL y RDS IaaS y PaaS que se ejecutan en AWS/Azure Cloud. - Brindar soporte a proyectos técnicos...
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System Eng. IT
hace 3 semanas
Tlahuac, México Gates Corporation A tiempo completo**System Eng. IT - EDI/B2B****General characteristics*******Dimensions****Education**:Bachelor's Degree in Computer Science, Information Systems, or other related field.**Experience**:Typically has 5+ years of IT work experience in EDI technical administration and operations support. Requires experience with IBM Sterling including map development and...
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System Eng. IT
hace 5 días
Tlahuac, México Gates Corporation A tiempo completo**System Eng. IT - EDI/B2B** **General characteristics** *** **Dimensions** **Education**: Bachelor's Degree in Computer Science, Information Systems, or other related field. **Experience**: Typically has 5+ years of IT work experience in EDI technical administration and operations support. Requires experience with IBM Sterling including map development...
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IT Infrastructure Engineer
hace 1 semana
Tlahuac, México Flō Networks A tiempo completo**Flō Networks **is a leading provider of telecommunications services between the United States and Mexico. We provide connectivity and managed services to Fortune 1000 companies, telecommunications and cable companies through a fiber optic network that extends for 35,000 km between both countries.We have an immediate need for a** IT Infrastructure Engineer...
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Senior IT Recruiter
hace 1 semana
Tlahuac, México System Soft Technologies A tiempo completo**Job Summary**:**Responsibilities**:Talent Acquisition Strategy: Develop and execute comprehensive talent acquisition strategies to attract and acquire IT professionals in Latin America, aligned with the company's growth objectives.Collaborative Hiring Process: Partner with hiring managers and other stakeholders to understand position requirements, advise...
