In Business Control Officer

The In Business Control Officer (IBCO) has a complete vision of Data business processes and risks, provides its Business with guidelines, and advice to strengthen and ensure control environment; supports the Business’s responsibility to understand and mitigate the risks associated to their business processes; helps Data business to identify, understand, escalate risks and also assist it to execute the corrective action plans to remediate or avoid risk materialization; addresses relevant Regulatory, Compliance and Control initiatives. Also, the IBCO as first line of defense, acts as the liaison or primary point of contact with the Second and Third Lines of Defenses.**_ Job Background/context_**The IBCO is the officer designated by the Business Head to support strengthening the control environment across a given business. He/She should have front to back line of sight into all key aspects of the respective business, as well as providing control related reporting assistance in the resolution of outstanding issues, corrective action plans and any other control process which needs to be addressed.**_ IBCO roles & responsibilities_**The IBCO is accountable for management of complex/critical/large professional disciplinary businesses within Data. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. Applies in-depth understanding of the business risks impact. Strong control environment awareness is a necessity. Excellent communication skills required to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget, and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.**_Responsibilities:_****_ Process, risks and Control Management_**- Leads quarterly and annual Managers Control Assessment (MCA) self-assessments and completion of all control related assessments on behalf of the business.- Verifies that new or modified processes are reviewed through the appropriate governance routines and practices and that these are launched with adequate controls, which can be monitored and reported.- Ensures that controls are in place so Operational Risk Events are timely and accurately reported into Loss Capture System (LCS).- Co-responsible, with the business process owners, of the Business as Usual activities related to the design, establishment and updating of measures and controls.**_ Issue Management_**- Supports Data business with the issue management cycle and corrective action plans implementation, has an integrated view on their status for compliance with the issue management policies, guidelines, standards and / or applicable regulations.- Has under its structure the Control Issue Management Officer (“IMO”).**_ Internal & External Review Management_**- Acts as the Business Coordinator point of contact on examinations during planning, fieldwork and closing.- Oversees that issues raised during examinations are registered in Citi Risk & Control in agreement with the Control Issue Management Officer (IMO).**_ Regulatory Compliance Management_**- Partners with Compliance, Legal and Business, for the analysis of applicable regulations and rules (new or modified) and incorporates them in the Regulatory Control Matrix (RCM) and the mapping into the MCA.- Assist his/her business with the implementation of regulatory initiatives.**_ Policy Compliance Management_**- Partners with Business and Policy Owners (Global, Regional & Local as applicable) for the analysis of their policies (new or modified); verifies that these Policies are mapped into the MCA.- Assists his/her business´s key policy initiatives implementation as defined by the GFB IBCO Head and Local Policy Owner (e.g. Records Management, Business Continuity, Regulatory Change Management, Third Party Management, Data Management, etc).- Acts as the Business focal point of contact on annual compliance assessments (e.g CARA, EWARA, EWORA)**_ Development Value:_**- Leads team to develop process improvements and value for end users via control team.- Leads continual assessment and improvement of the MCA- Responsible for strategic planning, budgeting and policy formulation for the group including capacity planning and team development.**_ Qualifications:_**- 10+ years of prior experience in regulatory compliance related work - Internal Audit, Risk management, Internal Procedures and Controls required- Proven ability to work cross-functionally exercising leadership through influ