Solutions Engineer, SME

Company Description CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity—human or machine—across business applications, distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our blogs or follow us on X, LinkedIn, or Facebook. Job Description Join CyberArk as a Solution Engineer SME where you'll play a pivotal role as the primary technical expert supporting our sales team. You will drive the technology evaluation phase of the sales cycle, partnering closely with sales executives as the key technical advisor on CyberArk Machine Identity Security solutions. Your mission is to clearly articulate how CyberArk technology delivers tangible business value to both business and technical stakeholders. As a Solution Engineer SME, you’ll meticulously identify all technical decision criteria and guide customers through a structured process to ensure well-informed decisions. Building credibility and trust, you’ll cultivate strong relationships with customers, positioning yourself as a trusted advisor capable of solving real business challenges. Responsibilities Determine the necessity of demonstrations or proof‑of‑concepts (POCs), aligning them with specific success criteria. Proficiently showcase CyberArk product features and functionalities, conducting POC integrations where necessary and validating solution suitability within customer environments. Collaborate with Account Executives to adopt a consultative approach that helps customers grasp the essential components of a CyberArk solution aligned with their objectives, while addressing potential obstacles to success. Continuously stay informed about industry trends and relevant technologies to effectively communicate how Venafi solutions are the optimal choice. Ideal Candidate Must be, or become, an SME on Certificate Lifecycle Management and PKI with the ability to architect solutions using CyberArk products. Working knowledge of common IT technologies in large enterprise environments such as Windows Server, Linux/Unix, AD/LDAP, load balancers, web servers, virtualization, and end‑user devices; strong knowledge of some specific technologies and willingness to learn additional ones. Understand basic uses of cryptography in IT environments and common products or technologies used in areas such as SSL/TLS, SSH, PKI, and HSMs. Strong communication and organization skills; help bring order to chaotic environments and identify actions necessary to achieve the end‑state. Ability to help others sort out priorities, seeing people/process/technology interdependencies among projects or actions, and recognizing when additional resources are needed. Understand and promote IT and security best practices, especially as it relates to protecting machine identities. Educate and persuade both technical and non‑technical audiences regarding protecting machine identities and the actions they need to take, aligning those actions with best practices. Qualifications Strong understanding of SaaS delivery models, including features, benefits, limitations, and how they compare to competitors; demonstrate how a SaaS solution addresses customer needs better than alternatives. Awareness of DevOps practices and toolsets; hands‑on experience with CM/Orchestration tools (e.g., Terraform, Salt, Chef), CI/CD tools (e.g., Jenkins), and container technology (e.g., Docker) is highly desirable. Good note‑taking and writing skills; essential for documenting solutions, plans, meeting notes, recommendations, and communicating effectively in writing with customers and colleagues. Share learnings regarding customer usage of our products and ideas on how Venafi might make it easier for customers to use our products more fully. CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. Referrals increase your chances of interviewing at CyberArk by 2x. #J-18808-Ljbffr