Fincrime Escalations Officer

Office: Mexico CityAbout RevolutPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work in recognition of our outstanding employee experience So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.About the roleThe Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safeOur colleagues work directly with customers to resolve issues and flag any potential concerns. Using cutting edge technology, we work to prevent financial crime in a way the banking world has never seen beforeOur innovative approach to payments, coupled with an increasingly complex and demanding legal and regulatory environment, provide robust career opportunities for those motivated and driven by a fast-paced, cutting edge culture. If you’re a high calibre, experienced and energetic solicitor, with experience in financial services regulation and payment technologies, join our compliance team The objective of this role is to perform risk assessment and make decisions for the high risk cases which are escalated from the business, specifically for PEPs and other higher risk customer types. This position will report directly to MLRO (DMLRO).Up for the challenge? Let's get in touchWhat you’ll be doing- Acting as the escalation point and ensuring the cases of anti-financial crime matters, including anti-money laundering, sanctions, fraud, data privacy/cyber-security, and other regulatory inquiries, have been investigated, resolve and/or escalated when necessary in timely manner- Working on escalated alerts or tickets and complying with the expected times of resolution- Participating and collaborating with management as needed in projects, testing and implementation of new processes- Participating on ad hoc requests for training, projects or process improvement, etc, if needed from managementWhat you'll need- Experience as compliance/anti-financial crime officer in a major financial institution- Exposure in FinCrime operations, acting as the escalation point and ensuring positive hits are investigated and escalated as required in a timely manner- Deep knowledge of AML and sanctions regulations (eg. JMLSG, ML regulations, OFAC, POCA and etc.)- Experience in operating a variety of internal and external systems and databases in order to complete investigations- An ability to review policies and procedures and advise if changes are required when necessary- A skill to present a summary and proposed conclusion to management in a timely and clear manner, including proposals to implement appropriate steps to mitigate risk and/or monitor it- Project management knowledge and experience with clear examples of success- An ability to communicate positively, effectively, and efficiently, written and on camera with various stakeholdersNice to have- Fluency in other languages- Experience in an escalation team**Benefits at Revolut**:- No ping pong tables or bean bag chairs, just benefits you actually want**Get what you need to succeed**:- Financial benefits that show we value your work- Medical insurance for you and your close ones- Flexibility to work from home, the office or abroad- A free Revolut Metal subscription loaded with perks- Exciting events year-round so you can get to know your team- Check out all the benefits at Revolut- Discover our values- We believe that any success at Revolut comes from two things: our people and our culture. Our culture is our DNA, it defines who we are, how we operate, and how we handle disagreements with each other. We operate, hire, develop, and promote brilliant people based on the values below.CultureGet It Done- Revoluters always push through We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.Deliver WOW- We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.Dream Team- We select, coach, and retain the top talent only and give them all the support to achieve greatnessNever Settle- Revolut is for those who always strive