Customer Service Analyst 2
hace 3 semanas
The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards- Conduct necessary analyses to address client needs- Communicate resolutions to clients- Develop and maintain client portfolio through regular calls and face to face interaction, as needed- Inform clients about problems (system failures, market issues) and provide regular resolution updates**Qualifications**:- 0-2 years of relevant experience- Experience in customer service preferred- Computer proficiency- Consistently demonstrate clear and concise written and verbal communication- Proven investigative and analytical skills- Demonstrated ability to present concepts and influence change- Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results- Proven ability to work under limited supervision within a team environment**Education**:- Bachelor's degree/University degree or equivalent experience- **Job Family Group**:Customer Service- **Job Family**:Institutional Customer Service- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
-
Customer Service Agent
hace 1 semana
Tlahuac, México Marriott International - Customer Engagement Center A tiempo completoMarriott Customer Engagement Center. Mexico City. As a Customer Service Agent, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program. **Minimum criteria for the Customer Service Agent**: 100% English...
-
Customer Service Agent
hace 1 semana
Tlahuac, México Marriott International - Customer Engagement Center A tiempo completoMarriott Customer Engagement Center. Mexico City.As a Customer Service Agent, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program.**Minimum criteria for the Customer Service Agent**:100% English...
-
Customer Service Analyst
hace 4 semanas
Tlahuac, México McCormick A tiempo completo**Customer Service Analyst**You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees - over 14,000 of us across the world - are what makes this company a great place to work.We are hiring...
-
Customer Service Analyst
hace 2 horas
Tlahuac, México McCormick A tiempo completo**Customer Service Analyst** You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees - over 14,000 of us across the world - are what makes this company a great place to work. We are...
-
Customer Service Analyst
hace 3 semanas
Tlahuac, México Hewlett Packard A tiempo completoThis role is responsible for collaborating with various teams to resolve customer issues, ensuring utmost customer satisfaction and seamless customer service experience. The role involves efficient handling of customer inquiries through multiple channels, meticulous tracking of open tickets, and diagnosing root causes for prompt resolutions. The role...
-
Customer Care Analyst I
hace 2 semanas
Tlahuac, México Emerson A tiempo completoThe objective of the Customer Care Analyst is to help optimize our order to cash service levels by primarily performing data entry, processing of orders including technical review, and related activities and requests. The Customer Care Analyst will be working with multiple systems that need to be updated timely and accurately. This role requires an interest...
-
Customer Service
hace 4 semanas
Tlahuac, México OPL LOGISTICA DEL VALLE DE MÉXICO A tiempo completoSE PARTE DE NUESTRO EQUIPO DE TRABAJO, SOMOS UNA EMPRESA LÍDER EN TRANSPORTESOLICITAMOS: Customer Service**Requisitos**:- Escolaridad: Superior concluida- Experiência mínima de 2 años- Indispensable experiência en Transporte y Logística- Disponibilidad de horario- Dominio de paquetería OfficeACTIVIDADES:- Cotización de solicitudes del cliente-...
-
Customer Service
hace 2 días
Tlahuac, México OPL LOGISTICA DEL VALLE DE MÉXICO A tiempo completoSE PARTE DE NUESTRO EQUIPO DE TRABAJO, SOMOS UNA EMPRESA LÍDER EN TRANSPORTE SOLICITAMOS: Customer Service **Requisitos**: - Escolaridad: Superior concluida - Experiência mínima de 2 años - Indispensable experiência en Transporte y Logística - Disponibilidad de horario - Dominio de paquetería Office ACTIVIDADES: - Cotización de solicitudes del...
-
2 Customer Service Impo y Expo
hace 2 semanas
Tlahuac, México TIE A tiempo completo**Vacante para la empresa TIE en Cuauhtémoc, Ciudad de México**: Importante línea naviera está en búsqueda de 2 posiciones:1. Ejecutivo de Customer Service para IMPORTACIÓN2. Ejecutivo de Customer Service para EXPORTACIÓN++Inglés intermedio- avanzado**Funciones del puesto**:- Atencion a clientes por medio de los canales habituales de comunicación...
-
Customer Svc Intmd Analyst
hace 3 semanas
Tlahuac, México Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Manage a portfolio of...
