Service Center Analyst

hace 5 días


distrito federal, México Continental A tiempo completo
Job Description
  • Order capture:
    • Review and validate customer orders to ensure all information is accurate and complete.
    • Accurately enter orders into the order management system.
    • Ensures all orders are correctly recorded and ready for processing.
    • Maintain clear and professional communication with customers at all times.
  • Analysis of Reports and KPIs
  • Customer management
    • Act as a facilitator for the customer by constant communication to understand & anticipate their needs, make proposals, do follow ups on orders, etc.
    • Analyze data related to order handling and generate regular reports for Customer.
  • Active Sales:
    • Actively seeking out new customers rather than waiting for them to come to you increases the number of potential sales opportunities.
    • Provides immediate feedback from potential customers, allowing for quick adjustments in sales strategies and tactics.
    • Share information about active discounts.
  • Credit notes and rebilling.
  • Development and implementation of internal projects in the area.
Qualifications
  • REQUIRED KNOWLEDGE* (Technical, Specialized, and/or Methodical)
    • Customer Centricity (I&E)
    • SAP Applications
    • Data IT Tools: Microsoft Office (Excel, Word, PowerPoint)
    • Client knowledge
    • Inventory management
    • Data-requirements gathering, validation and Analysis
    • Product Knowledge
    • KPI Management
    • Business Knowledge
  • Education / Certification:
    Bachelors Degree (4 year college) + Field specific Certification if needed
  • Professional Experience:
    0 to 3 years
Company Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.

#J-18808-Ljbffr

  • distrito federal, México JPMorgan Chase & Co. A tiempo completo

    The main purpose of this position is to provide assistance to customers in their day to day treasury operations and support the Client Service Account Managers (CSAMs) in the transactional requirements of their portfolio. As a Client Service Transactional Analyst, you will conduct research and analysis in order to respond to internal/external transactional...

  • Senior TPSA Analyst

    hace 4 semanas


    distrito federal, México HSBC A tiempo completo

    If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies...


  • distrito federal, México Thomson Reuters A tiempo completo

    SAP Integration- Service Management, Analyst Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! This role is part of a high-performing team of talented specialists who provide...


  • distrito federal, México Trustwave A tiempo completo

    Posted Tuesday, October 15, 2024 at 11:00 PM Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat...

  • SAP Basis

    hace 4 semanas


    distrito federal, México Refinitiv A tiempo completo

    SAP Basis - Service Management, Analyst Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! You will be part of a team that manages ongoing incident detection and resolution, change...

  • Senior TPSA Analyst

    hace 3 semanas


    distrito federal, México HSBC A tiempo completo

    If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies...

  • SAP Basis

    hace 4 semanas


    distrito federal, México Thomson Reuters A tiempo completo

    SAP Basis - Service Management, Analyst Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team ! You will be part of a team that manages ongoing incident detection and resolution, change...


  • distrito federal, México HSBC A tiempo completo

    If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies...


  • distrito federal, México HSBC A tiempo completo

    If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies...

  • Revenue Analyst

    hace 1 semana


    distrito federal, México Ria Financial group A tiempo completo

    Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.  Ria Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT). RIA is a...

  • Revenue Analyst

    hace 3 semanas


    distrito federal, México Hilton A tiempo completo

    A Revenue Analyst analyses hotel data and presents strategies and forecasts that will help the hotel stay ahead of the competition. What will I be doing? As Revenue Analyst, you will analyse hotel data and present strategies and forecasts that will help the hotel stay ahead of the competition. A Revenue Analyst will support the Revenue and Sales Teams by...

  • Revenue Analyst

    hace 3 semanas


    distrito federal, México Hilton Worldwide, Inc. A tiempo completo

    Job Description - Revenue Analyst (HOT0B1WC) Job Number: HOT0B1WC Work Locations Hilton Mexico City ReformaAv. Juarez No. 70 Colonica CentroDelgacion CuauhtemocMexico City 6010 A Revenue Analyst analyses hotel data and presents strategies and forecasts that will help the hotel stay ahead of the competition. What will I be doing? As a Revenue Analyst, you...


  • distrito federal, México Moody's Investors Service A tiempo completo

    Location(s): Cda. San Isidro 44, Reforma Soc, Miguel Hidalgo, Mexico City, Mexico State, 11650 CDMX, MX Line Of Business: Regional Organization(REG ORG) Entity: Moody's Investors Service(MIS) Job Category: Credit Analysis & Research Experience Level: Experienced Hire At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s...

  • NOC Analyst

    hace 4 semanas


    distrito federal, México Alcon MX A tiempo completo

    At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...


  • distrito federal, México Infosys Limited A tiempo completo

    Infosys is seeking ServiceNow Business Analyst . This role requires close partnership and collaboration with Executive Stakeholders, Business Stakeholders, and Subject Matter Experts. Essential Job Duties include working on complex ServiceNow deployments aligned to industry best practices and translating functional & technical requirements into...

  • Acces Management Analyst

    hace 4 semanas


    distrito federal, México Manpower S.A. de C.V A tiempo completo

    If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to...


  • distrito federal, México Assurant, Inc. A tiempo completo

    Purpose Responsible for guaranteeing all levels of availability and service of the network of Service Centers nationwide to serve the consumers of our business partners. Ensure the performance required to deliver planned results. Responsibilities Monitor and guarantee coverage rates and quality of the network services required for delivery of the...

  • HCM Systems Analyst

    hace 4 semanas


    distrito federal, México Dawn Foods Ltd. A tiempo completo

    Job Title: HCM Systems Analyst - SuccessFactors Facility: Mexico City HQ Location: Ciudad de Mexico, Ciudad de Mexico, Mexico Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven...

  • FNOL Analyst

    hace 3 semanas


    distrito federal, México AIG A tiempo completo

    FNOL Analyst Who we are? American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage...

  • Surveillance Analyst

    hace 4 semanas


    distrito federal, México HSBC A tiempo completo

    If you’re looking for a career where you can make a real impression, join our Global Service Center - HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Surveillance Analyst Surveillance roles are responsible for the identification and management of undesired risk activities...