First Line Technical Support Engineer
hace 2 semanas
Job Duties:- Escalate issues to senior technical staff and respond to the customer when escalation resolutions are available.- Track incidents on the helpdesk ticketing system- Where time is available, perform other various assigned tasks, such as document creation, staff and customer training, process improvement etc.Job Requirements and Experience:- ** Fluent English Required** - Second Langauge a bonus- 2+ years experience in a customer support role.- Strong written and verbal communication skills- ** Friendly, approachable disposition and confident manner.**:- Basic IT knowledge (DNS, SMTP, Office Suite, Exchange 2013+, G Suite.)- Well-structured way of working and troubleshooting/problem-solving ability- Strong understanding and **ability to prioritise tasks** & service requests- Working experience in technical support- Ability to interact and consult with others in particular for de-escalation management- ** Strong team player**Strong motivation and willingness to learn and perform- Autonomous & proactive working behaviourVIPRE
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First Line Technical Support Engineer
hace 4 días
Guadalajara, México VIPRE Security Group A tiempo completoJob Duties:- Escalate issues to senior technical staff and respond to the customer when escalation resolutions are available.- Track incidents on the helpdesk ticketing system- Where time is available, perform other various assigned tasks, such as document creation, staff and customer training, process improvement etc.Job Requirements and Experience:- **...
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Technical Support Engineer
hace 2 semanas
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer- L0**Applicants are required to read, write, and speak the following languages**: English**Detailed Description and Job Requirements**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving...
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Technical Support Engineer
hace 2 semanas
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer-210010L0 **Applicants are required to read, write, and speak the following languages**: English **Detailed Description and Job Requirements** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This...
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Technical Support Engineer
hace 5 días
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer - Analytics-220009UC **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Join us as Technical Support Engineer!** Oracle Technical Support is dedicated to assisting our customers and partners in resolving problems experienced during implementation,...
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Technical Support Engineer
hace 6 horas
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer - Analytics- UB**Applicants are required to read, write, and speak the following languages***: English**Preferred Qualifications****Join us as Technical Support Engineer!**Oracle Technical Support is dedicated to assisting our customers and partners in resolving problems experienced during implementation, administration and...
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Technical Support Engineer
hace 5 horas
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer - Analytics-220009UB **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Join us as Technical Support Engineer!** Oracle Technical Support is dedicated to assisting our customers and partners in resolving problems experienced during implementation,...
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Technical Support Engineer
hace 4 semanas
Guadalajara, México Asmpt Smt, Inc. A tiempo completoThe Technical Support Engineer role is a customer focused role and is part of the Technical Support Services group.This group includes Technical Support, Customer Service and Training.The role involves daily interaction with ASMPT customers who are using a broad spectrum of ASMPT SMT Solutions hardware and software products.Expectation of this Technical...
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Technical Support Engineer
hace 4 días
Guadalajara, México ASMPT SMT, Inc. A tiempo completoThe Technical Support Engineer role is a customer focused role and is part of the Technical Support Services group. This group includes Technical Support, Customer Service and Training. The role involves daily interaction with ASMPT customers who are using a broad spectrum of ASMPT SMT Solutions hardware and software products. Expectation of this Technical...
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L1 Support Hero
hace 4 días
Guadalajara, Jalisco, México GAM Technical Services A tiempo completoAbout GAM TechGAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions. Our mission is to create fun, success, and innovation for our people and customers. We pride ourselves on our core values of Teamwork, Care, Communication, Accountability, and Positive Attitude to...
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Technical Support Engineer- Ebusiness Suite
hace 2 semanas
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer- eBusiness Suite Application Tools & Technology- K7**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications****eBusiness Suite Application Tools & Technology Technical Support****Preferred Qualifications Education & Experience**:- B.A./B.S. in a technical field or equivalent...