Customer Service Representative
hace 6 días
About Globeia: At Globeia, we simplify the complexities of global mobility. With over a decade of experience, we empower individuals, businesses, and institutions to pursue cross-border opportunities with clarity and confidence. With locations in Canada, United States and United Kingdom. Globeia is building a trusted platform that bridges borders through innovation, compliance, and unwavering reliability.As a global leader in international mobility solutions, we are committed to making movement across countries seamless, secure, and accessible for all. About the role: Globeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, detail-oriented, and tech-savvy professional who can manage customer inquiries efficiently across multiple communication channels. Responsibilities Respond promptly and professionally to customer inquiries via email, chat, and phone Assist clients with background check, authentication, and document verification services Troubleshoot and resolve service-related issues with accuracy and empathy Maintain organized and accurate records of all customer interactions in CRM systems Collaborate with internal teams to enhance workflow and improve the overall customer experience Requirements Excellent verbal and written communication skills Strong customer-service mindset with proven problem-solving abilities Tech-savvy and comfortable using CRM platforms, online tools, and Microsoft Office Ability to manage multiple tasks, stay organized, and work independently Minimum post-secondary education required Ability to work remotely from a quiet, professional environment Must be available to work in EU/PST time zones. Preferred Experience Prior customer service experience (remote, virtual, hybrid, or onsite) Experience in background checks, document verification, or related service industries is an asset Location: Remote
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Customer Service Representative
hace 4 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center AgentLocation: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 4 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center AgentLocation: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 4 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center AgentLocation: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 2 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center AgentLocation: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 4 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 4 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring...
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Customer Service Representative
hace 4 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 1 semana
Mexico Latino Legends A tiempo completoCustomer Service Representative (Remote - LATAM) Reports to: Customer Service Manager Job Type: Full-Time Salary: $1,500 – $1,700 USD/month About the Role: Latino Legends is proud to partner with a fast-growing company in the fitness and wellness industry in its search for a Customer Service Representative based in Latin America. This fully remote...
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Customer Service Representative
hace 6 días
Mexico City Globeia A tiempo completoAbout Globeia:At Globeia, we simplify the complexities of global mobility. With over a decade of experience, we empower individuals, businesses, and institutions to pursue cross-border opportunities with clarity and confidence. With locations in Canada, United States and United Kingdom. Globeia is building a trusted platform that bridges borders through...
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Customer Service Representative
hace 7 días
Mexico City Globeia A tiempo completoAbout Globeia:At Globeia, we simplify the complexities of global mobility. With over a decade of experience, we empower individuals, businesses, and institutions to pursue cross-border opportunities with clarity and confidence. With locations in Canada, United States and United Kingdom. Globeia is building a trusted platform that bridges borders through...