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A leading global food and beverage company in Mexico is seeking a Help Desk Support professional. This role serves as the primary contact for technical and operational issues related to the Enterprise Contract Lifecycle Management platform (Icertis). The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and at least 5 years of experience in help desk support. This position also involves cross-team collaboration and offering guidance to stakeholders. #J-18808-Ljbffr