IT Field Support Engineer
hace 4 semanas
Technical- Three to four (3-4) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.- Ability to lift / move computer equipment weighing up to 50Lbs.- Skilled in desk side support and PC break/fix including basic administration of Windows O/S.- Experience with Anti-spyware and Anti-virus software.- Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.- Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.- Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.- Good written and oral communications skills with clients and management as well as people skills.- Ability to work with deadlines and complete tasks on-time.- Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification.- Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.),- Basic understanding and troubleshooting of Mobile Device Management system( Airwatch / Xenmobile/ Mobile iron etc),- Basic understanding and troubleshooting for VDI, SCCM/ LAnDesk/ Altris, Skype for Business, OneDrive.Non-Technical- Good Customer management skill.- Good in oral and written communication. **Able to communicate in country local and English languages.**:- Able to interact and work with customer at different levels.- Self- Driven and result oriented.- Really passionate about the work.- Table to travel to local spoke sites using own transport, public or customer transport system.- Position can be positioned within a spoke site where applicable.- Complete customer ISO trainings within the given time frame.Good to have- Basic understanding and troubleshooting of Apple devices and apps- Understand the back of the rack and list down the port entries in the toolOn-site visits are required twice a week (Tuesdays and Thursdays)**Job Type**: Part-timePay: $30.00 - $35.00 per hourExpected hours: 40 per weekWork Location: In person
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IT Field Support Engineer
hace 15 horas
Tlalpan, México Express communication service ltd A tiempo completoTechnical - Three to four (3-4) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. - Basic knowledge of enterprise LAN and WAN setups and...
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Support Agent
hace 4 semanas
Tlalpan, México Vista Entertainment Solutions A tiempo completo**We enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist.****Key Responsibilities**- Investigating and resolving problems that arise with our software at a 1st level- Investigating and determining issues not concerning Vista such as hardware malfunctions, OS...
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Support Agent
hace 2 semanas
Tlalpan, México Vista Group A tiempo completo**We enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist.****Key Responsibilities**- Investigating and resolving problems that arise with our software at a 1st level- Investigating and determining issues not concerning Vista such as hardware malfunctions, OS...
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Support Agent
hace 2 semanas
Tlalpan, México Vista Entertainment Solutions A tiempo completo**We enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist.****Key Responsibilities**- Investigating and resolving problems that arise with our software at a 1st level- Investigating and determining issues not concerning Vista such as hardware malfunctions, OS...
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Support Agent
hace 2 semanas
Tlalpan, México Vista Group International Limited A tiempo completoDescriptionWe enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist.Key ResponsibilitiesInvestigating and resolving problems that arise with our software at a 1st levelInvestigating and determining issues not concerning Vista such as hardware malfunctions, OS...
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Support Agent
hace 15 horas
Tlalpan, México Vista Entertainment Solutions A tiempo completo**We enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist.** **Key Responsibilities** - Investigating and resolving problems that arise with our software at a 1st level - Investigating and determining issues not concerning Vista such as hardware malfunctions,...
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Support Agent
hace 4 días
Tlalpan, Ciudad de México Vista A tiempo completoWe enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist.Key ResponsibilitiesInvestigating and resolving problems that arise with our software at a 1st levelInvestigating and determining issues not concerning Vista such as hardware malfunctions, OS problems, and...
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Support Agent
hace 4 días
Tlalpan, Ciudad de México Vista Group A tiempo completoWe enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist.Key ResponsibilitiesInvestigating and resolving problems that arise with our software at a 1st levelInvestigating and determining issues not concerning Vista such as hardware malfunctions, OS problems, and...
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Support Agent
hace 2 semanas
Tlalpan, México Vista Group A tiempo completoWe enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist. Key Responsibilities - Investigating and resolving problems that arise with our software at a 1st level - Investigating and determining issues not concerning Vista such as hardware malfunctions, OS...
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Tlalpan, México AstraZeneca A tiempo completo**Location** Tlalpan, Mexico City, Mexico**Job ID** R- **Date posted** 25/05/2025Site IT Technical manager AstraZeneca MexicoThe purpose of the Mexico Site IT Technical Manager role is to lead or support a local small team of skilled & specialist IT professionals who will deliver and actively drive improvements for the IT infrastructure, tools and services...
