Content & Communications Designer

Overview:Do you have a passion for change & communication with a talent for developing compelling and visually engaging content that is aligned to business objectives and fosters engagement?As a Communication Designer, you are responsible for providing communication support to Operations in Retail and call centers in Oportun.**Responsibilities**:- Independently develop, execute, and complete different types of communications, strategies and enhancements that effectively drives changes for our 6 Lines of Business.- Analyze data and evaluate the reception of communication needs shared by our requesters.- Work with the Lines of Business managers to understand what is needed for changes to land successfully.- Ensure measurement and reporting on the success of the completion of communications delivery (tracking completion and evidence of such communications).- Keep track of all types of communication and projects.- Oversee, review, and share accurate information related to communication updates in project meetings.- Translation of materials/communications from Spanish to English and vice versa.- Audit training materials.- Be focus, present and punctual in each task and/or delivery.- Make changes fun and in a remarkable wayQualifications:- 1+ years of communications experience (Marketing/Advertising campaigns) preferred.- Bachelor’s degree preferred.- Bilingual (required)- Knowledge of Illustrator, InDesign, Photoshop, Word, Excel, and PowerPoint.- Passion about communication, change and planning.- Knowledge of efficient communication models.- Knowledge or experience in internal campaigns (Organizational Development) preferred.- Excellent communication and editing skills in English and Spanish.- Ability to translate business strategies into practical solutions that optimize communication channels.- Ability to work independently to plan and prioritize workload in line with business needs.- Empathic, team builder, passionate, creative, enthusiastic.- Have initiative, be open-minded and innovate consistently.- Responsible, punctual and time management skills.- Experience within call center communication programs/projects is a plus.- Must have at least 6 months of tenure- Must have good performance in the last 6 months- Must not have any written warnings or absences in the last 6 monthsLI-SG1LI-RemoteCompany Overview:**ABOUT OPORTUN**Oportun (Nasdaq: OPRT) is an A.I.powered digital banking platform that seeks to make financial health effortless for anyone. Driven by a mission to provide inclusive and affordable financial services, Oportun helps its nearly 1.5 million hardworking members meet their daily borrowing, savings, banking, and investing needs. Since inception, Oportun has provided more than $12 billion in responsible and affordable credit, saved its members more than $2 billion in interest and fees, and automatically helped members set aside more than $7.2 billion for rainy days and other needs. In recognition of its responsibly designed products, Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.With headquarters in California and a remote-first corporate culture, our 3,000+ team members work in Oportun locations and remotely throughout the United States, Mexico, and India. Our global operations include our Mexico contact centers and administrative offices, our India technology development center, and our US corporate, technology, and retail operations.We are proud to have been named a “Top Workplace” by the Bay Area News Group for three consecutive years, one of Fast Company’s Most Innovative Companies in the World for 2020 and recognized as one of TIME Magazine’s 2018 Genius Companies Reinventing the Future.