Lpd Technical Support Lao North
hace 2 semanas
As a LPD Technical Services, you will be part of the global LPD organization for the Livestock Poultry And Dairy of Business. This role will be responsible for be the first contact for customers in resolving technical product and software queries, technical consultations, training, creation of new laboratories for poultry, meat, cattle and dairy industry lines within the territory of Latin America. Communicating the true value of our products and services is at the heart of our IDEXX’s commercial business..What You Need to SucceedDegree in Veterinary Medicine, Biotechnology, Biochemistry, Microbiology, Biology, Pharmacobiology and Related Chemistry.Advanced in English and Fluent Spanish; written and verbal.Experience in a laboratory environment for ELISA and PCR techniques in the veterinary industry with emphasis on serological methods and molecular biology in real time is required.Contact with customers for consultations, queries and interviews.Maintain case records in CRM as a follow-up.Carry out and coordinate investigation into product complaints and provide a solution in a timely manner.Provide statistical reports on the status of product queries and provide recommendations on their resolution.Visit laboratories for trainingIdentify new sales opportunities coordinated with the commercial department.**What we offer**:We offer a meaningful and exciting environment where you have the opportunity to be yourself, innovate and grow personally and professionally. You will become an essential part of a fast-growing company within a growing sector and work with people who are inspiring, open and the best in their field.Why IDEXX?We are proud of the work we do, because our work is meaningful. A leader in innovation across every industry we serve, we follow our Purpose and Guiding Principles to help pet owners around the world keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and disease birds. We have customers in more than 175 countries and a global workforce of more than 10,000 talented people.So what does this mean for you? We motivate our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying meaningful work that drives improvement.At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.Let’s pursue what matters together.IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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Technical Support Consultant Latin America North
hace 2 semanas
Del Valle Centro, México IDEXX A tiempo completoWe are looking for a Technical Consultant to work in the Latin America North Mexico in the LPD area**In this role you will perform**:Provide product information, support and training for ELISA lines;Provide training to field veterinarians on interpretation of results, sampling, decision making;Understand the added value of the product and transmit this...
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L3 Technical Support
hace 2 semanas
Guadalajara Centro, México Alchemy Software Solutions LLC A tiempo completo**Role: Technical Support****Location: Guadalajara, Mexico**Technical Support Troubleshoot and resolve issues that have been escalated from the Helpdesk.Incident Management: RTrack and document issues: Log all issues, resolutions, and updates in a ticketing system or help desk software (e.g., ServiceNow, Jira).Escalate issues: If unable to resolve, escalate...
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Technical Support Supervisor
hace 3 semanas
Región Centro, México PowerSchool A tiempo completo1 day ago Be among the first 25 applicants This position, under the general direction of the manager, supervises employees that provide technical support for our award‑winning K‑12 software systems. This position ensures that our employees provide world‑class, solutions‑oriented technical support with a strong focus on customer service that is...
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Technical Support Manager
hace 6 días
Región Centro, México PowerSchool A tiempo completoThis position, under the general direction of the Director of Technical Support, is responsible for the overall direction, coordination, quality and output of employees that provide technical support for our award-winning K-12 software systems. This position ensures that our employees provide world class solutions-oriented technical support with a strong...
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Ms Dynamics Product Support Engineer
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Del Valle, México Atriyo LLC A tiempo completo**Job Title**: Microsoft Dynamics Product Support Engineer **Location**:Guadalajara and Mexico, City, Mexico **Salary**:Open **Position**:Fulltime **Role 1: MS Dynamics 365 - F&O - Technical Engineer/Consultant** **Role 2: MS Dynamics 365 - F&O - Finance Functional Engineer/Consultant** **Role 3: MS Dynamics 365 - SCM Functional...
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Technical Support Specialist 4
hace 20 minutos
, Rinconadas del Sol, Jal., México Sanmina A tiempo completoTechnical Support Specialist 4Education: Bachelors degree in Computer Engineering or computer-related careers.Experience: Experience at least 3 years in similar position,Knowledge: Basic English, End User support, Printing Support, Server Support, Linux and chromeOS administration,Skills / Competencies: Basic English, Servers Administration, Help Desk,...
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SaaS Technical Support Manager
hace 6 días
Región Centro, México PowerSchool A tiempo completoA leading educational technology company in Mexico is seeking a Director of Technical Support. This role involves overseeing technical support operations and ensuring exceptional customer service delivery. Candidates should have over 5 years of experience in a SaaS environment, proficiency in English and Spanish, and strong leadership skills. The position...
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Sr. Mgr, Compensation Operations, North America
hace 6 días
Del Valle Norte, México Fresenius Medical Care A tiempo completo**Key Responsibilities** - Lead and manage the North American team, ensuring effective oversight of all Compensation operations programs. - Ensure the team meets deliverables and deadlines using the company’s ticketing/task tools, maintaining high standards of operational execution. - Handle and resolve escalations, providing support and guidance to team...
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Technical Sale Representatives
hace 3 semanas
Centro, México AMT - The Association For Manufacturing Technology - LATINOAMÉRICA A tiempo completoThe Technical Sales Representative will be the primary point of contact for welding and machinery dealers, driving sales growth by providing expert product knowledge, technical support, and exceptional customer service. This role requires a strong understanding of welding techniques, industrial machinery, and the ability to articulate the value of complex...
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Technical Field Support Engineer
hace 30 minutos
Centro de San Pedro Garza García, Nuevo León, México KONE A tiempo completoFounded in 1910,KONEis a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help...
