Hotel Receptionist- Remote
hace 4 días
We are looking for a guest service and bookings representative with strong analytical and problem solving skills able to work remotely from Mexico. This is a full-time position that requires the use of phone apps and answering to guest requests sometimes in real time.**Responsibilities**:*- Provide Customers with exceptional customer service through online and phone interactions by responding to their questions promptly.- Process reservations in accordance with company policies.- Guide customers with their check-in and check out processes by providing the instruction and coordinating the key delivery person.- Send an exit survey one week after the guest checks out departure and interpret the data suggesting actions to the management.- Perform Concierges functions like helping customers during their stay with restaurant reservations, driving directions, points of interests, events and tours.- Send a Daily Morning Schedule of Cleanings, Check-ins, Check out times.- Respond to reviews in a professional manner.- Fill in daily reports and comply with KPI’s.- **You will require FLUENT SPANISH AND ENGLISH (ADVANCED), computer, USB headset with microphone, a quiet space to work from home, internet from 30 and over megas, and cable ethernet.**_**Requirements**:- Bilingual in English and Spanish (written and spoken)- This job will require you to own a phone and a computer- Computer proficiency; familiarity with online travel agencies system is a plus- Have analytical problem solving skills- Be able to do at least basic calculations fast and able to think critically- Be able to work in a team as well as independently- Have experience in customer service (international customer service is preferred)- Have a positive and professional attitude- Possess strong communication skills and pay attention to details**Schedule**Monday to Friday 9:00 am PST to 6:00 PM PST**Benefits**:- Christmas Bonus (aguinaldo)- Employee of the month bonus- Payroll discount loan- Flexibility- Professional growth- Happy work environment- Team building dynamics- Paid absence for illness- Paid holidaysPLEASE UPLOAD YOUR CV AND A 1-2 MINUTE VIDEO SPEAKING IN ENGLISH ABOUT YOUR EXPERIENCE WITH COSTUMER SERVICE OR WHY YOU WISH TO WORK IN THIS COMPANY.The video can be uploaded to youtube and you can send us the link so we can view it, in case you don´t want anyone else to see it there is an option to only be viewed by people with the link.- **We´re waiting for you Good Luck**_**Salary**: $7,500.00 - $8,500.00 per month
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Remote Receptionist
hace 3 semanas
Desde casa, México Sina Rez Law A tiempo completo**Remote Receptionist****About Us**By joining Sina Rez Law, you’re joining one of the fastest growing and top performing businesses in the legal industry. We are a high-energy, fast-paced team that enjoys clocking in every morning. As a firm experiencing constant growth month-over-month, we take pride in delivering memorable service to each and every one...
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Bilingual Receptionist
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Desde casa, México BetterWho A tiempo completo**About the role**:Receptionists handle a variety of administrative support tasks, including answering phones, preparing meeting, sorting and distributing mail, and making travel plans.We are looking for a Remote Receptionist to assist answering phone calls and managing clients or customer concerns. A Remote Receptionist provides basic customer service by...
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Bilingual Receptionist
hace 4 días
Desde casa, México BetterWho A tiempo completo**About the role**:Receptionists handle a variety of administrative support tasks, including answering phones, preparing meeting, sorting and distributing mail, and making travel plans. We are looking for a Remote Receptionist to assist answering phone calls and managing clients or customer concerns. A Remote Receptionist provides basic customer service by...
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Bilingual Receptionist
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Desde casa, México BetterWho A tiempo completo**About the role**:Receptionists handle a variety of administrative support tasks, including answering phones, preparing meeting, sorting and distributing mail, and making travel plans.We are looking for a Remote Receptionist to assist answering phone calls and managing clients or customer concerns. A Remote Receptionist provides basic customer service by...
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Virtual Hotel Front Desk Receptionist
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Hotel Front Desk
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