Merchant Operations Manager
hace 2 semanas
**About the Role**Uber Eats is looking for an Operations Manager in Mexico to join our Merchant Operations team. Our mission is to make Uber Eats the preferred delivery platform for eaters by ensuring smooth and efficient operations for our merchant partners.As an Operations Manager, you will develop tools and scalable processes to support local teams in achieving outstanding customer experiences. You'll collaborate daily with Territory Leads and Account Managers, driving initiatives that make a real impact. You'll gain a deep understanding of key brands to gather actionable insights and develop mid-term strategies that help make every delivery exceptional.**What You'll Do**- Work closely with commercial teams to identify key operational opportunities to reduce defects and improve merchant efficiency.- Create scalable processes that empower merchants, ensuring operational excellence across the board.- Evaluate and balance trade-offs between different strategies to build long-term loyalty with eaters and merchant preference.**Basic Qualifications**- A minimum of 3 years of experience in operations or related roles.- Strong collaboration and stakeholder management skills.- Advanced proficiency in Excel and data management.- Data-driven mindset with strong analytical capabilities.- Ability to take initiative and thrive in a dynamic, constantly evolving environment, executing quickly and effectively.**Preferred Qualifications**- Strong SQL skills and ability to work with large datasets.- Ability to succeed in a fast-paced and ambiguous environment.- Self-motivated, creative, and solution-oriented.
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Merchant Operations Coordinator
hace 7 días
Ciudad de México, CDMX Uber A tiempo completo**About the Role** Uber Eats is looking for an Operations Coordinator in Mexico. The mission of the Merchant Operations team is to make Uber Eats the preferred delivery platform for eaters by ensuring seamless merchant operations. In this role, you will create tools and scalable processes to support local teams in achieving targets for an exceptional user...
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Merchant Ops Manager
hace 7 días
Ciudad de México Uber A tiempo completo**About the Role** Uber Eats is looking for an Operations Manager in Mexico, the mission of the Merchant Operations team is to make Uber Eats the preferred delivery platform for eaters by ensuring a detailed merchant's operation. You will be crafting tools and scalable processes to support local teams to achieve magnificent experience targets. You will...
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Merchant Program Manager
hace 1 semana
Ciudad de México Uber A tiempo completo**About the Role** At Uber Delivery, merchant experience is at the heart of our support strategy. As the business scales rapidly, ensuring that merchants receive timely, effective, and high-quality support is critical to long-term success. That's where the **Merchant Program Manager - Strategic Projects** comes in. This role requires a strong balance of...
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Merchant Operations Manager
hace 7 días
Ciudad de México, Ciudad de México PayJoy A tiempo completoAbout PayJoy PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and credit cards, customers gain access to...
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Merchant Product
hace 4 semanas
Ciudad de México Uber A tiempo completo**About the Role**The Product & Projects Operations role is a strategic position focused on supporting the Delivery Merchant Operations team in shaping and executing our product strategy. You'll work closely with teams across Product, LatAm Central Ops, and Commercial to lead product rollouts and drive strategic initiatives that elevate Merchant Quality and...
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Merchant Product
hace 2 días
Ciudad de México Uber A tiempo completo**About the Role** The Product & Projects Operations role is a strategic position focused on supporting the Delivery Merchant Operations team in shaping and executing our product strategy. You'll work closely with teams across Product, LatAm Central Ops, and Commercial to lead product rollouts and drive strategic initiatives that elevate Merchant Quality...
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Merchant Enablement Manager
hace 2 semanas
Ciudad de México DoorDash Mexico A tiempo completo**About the Team**: Our Merchant Experience Ops team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As DoorDash grows both in scale and scope of offering, the strength of our merchant services engine must grow with it. **About the Role**: As a...
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Merchant Lifecycle Sales Operations
hace 1 semana
Ciudad de México Uber A tiempo completo**About the Role**: As a member of the Sales Operations team, you will lead initiatives to improve the experience of our merchant partners, as well as drive improvements in financial, operational and marketplace OKRs. **What you'll do**: - Tackle sophisticated process/strategy challenges linked to our merchant lifecycle and leverage internal networks where...
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Support Operations Trainer, Merchant
hace 2 semanas
Ciudad de México DoorDash A tiempo completoJob ID: - DoorDash Technologies Mexico- Mexico City, MexicoAbout the TeamWe’re looking for a Support Operations Trainer to deliver, and monitor the impact of new and continuing training for employees in Mexico City. The Mexico City Training Team is a passionate organization that works to provide top-notch new hiring and upskill training to employees across...
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Associate Program Manager
hace 4 días
Ciudad de México Uber A tiempo completo**About the Role** At Uber, delivering an exceptional merchant experience is central to our success. As an **Associate Program Manager - Merchant Experience**, you will play a key role in strengthening the merchant journey across its lifecycle. The focus of this role is on driving tangible improvements, reducing defects, and addressing critical pain...