Customer Service Dispatcher
hace 3 semanas
We are looking for a highly organized and customer-oriented **Customer Service Dispatcher** to coordinate and dispatch service personnel or technicians in response to customer inquiries, service calls, or appointments. This role bridges the gap between customer service and field operations, ensuring that customer needs are met efficiently and professionally.**Key Responsibilities**- Receive incoming claims or service requests from adjusters, call center representatives, or policyholders- Communicate clearly with customers regarding appointment times, delays, and service expectations.- Monitor the progress of service calls and update customers on the status as needed.- Maintain accurate records of all service requests, dispatches, and outcomes in the system.- Collaborate with claims and customer service teams to ensure timely and satisfactory service delivery.- Resolve or escalate customer issues promptly and professionally.- Ensure field staff have the correct information and resources needed to complete jobs.- Manage last-minute scheduling changes or emergency service requests.**Qualifications**- High school diploma or equivalent required; associate degree or customer service certifications are a plus.- 1-3 years of experience in dispatch, scheduling, or customer service roles.- Strong communication and interpersonal skills.- Ability to stay calm under pressure and resolve issues quickly.- Excellent organizational and time management abilities.- Proficient in customer service or dispatch software (e.g., ServiceTitan, Salesforce, Zendesk, FieldEdge).- Strong multitasking and problem-solving skills.**Schedule**Monday to Friday: 8am-5pmTipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $18,000.00 - $20,000.00 al mesLugar de trabajo: Empleo presencial
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Customer Service Importacion
hace 1 semana
Colonia Lomas de Chapultepec, México AGUNSA A tiempo completoDescripciónAgencia naviera solicita Customer Service de ImportacionObjetivo del puesto: llevar a cabo los procesos de importación de la línea de manera adecuada con el fin de ofrecer un servicio al cliente de calidad y contribuir al cumplimiento de los objetivos de la organización.**Requisitos**:- Escolaridad: Egresados en Relaciones Internacionales/...
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Customer Service Importacion
hace 1 semana
Colonia Lomas de Chapultepec, México AGUNSA A tiempo completoDescripción Agencia naviera solicita Customer Service de Importacion Objetivo del puesto: llevar a cabo los procesos de importación de la línea de manera adecuada con el fin de ofrecer un servicio al cliente de calidad y contribuir al cumplimiento de los objetivos de la organización. **Requisitos**: - Escolaridad: Egresados en Relaciones...
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Customer Experience Representative
hace 2 semanas
Colonia Lomas de Chapultepec, México Lubrizol A tiempo completo**Job Summary**:**Key Responsibilities**:- Perform the Sales Order critical analysis on inventory availability versus forecasting and agreed sales terms.- Coordination with the Planning team of the evaluation of material availability.- Record of reasons for the delay with sales orders that did not meet the date requested by the client.- Be the focal point of...
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Customer Support Assistant I
hace 1 semana
Chapultepec, México Toshiba Global Commerce Solutions, Inc. A tiempo completo**Customer Support Assistant I****The company**Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster...
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Customer Support Assistant I
hace 1 semana
Chapultepec, México Toshiba Global Commerce Solutions, Inc. A tiempo completo**Customer Support Assistant I** **The company** Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster...
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Customer Service Rep
hace 2 semanas
Colonia Lomas de Chapultepec, México Quinio A tiempo completoQuinio es una empresa de tecnología que adquiere y construye marcas que venden a través de comercio electrónico. Nos apasionan los buenos productos y llevamos los mejores a los hogares latinoamericanos. Buscamos convertirnos en el vendedor de productos al consumo más grande en el ecosistema de e-commerce en Latinoamérica. Somos un equipo de operadores...
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Senior Customer Service Analyst
hace 2 semanas
Colonia Lomas de Chapultepec, México Verizon A tiempo completo***When you join Verizon** Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create...
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Service Representative I
hace 1 semana
Chapultepec, México Toshiba Global Commerce Solutions, Inc. A tiempo completo**Service Representative I** **The company** Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster...
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Customer Service Rep
hace 3 semanas
Colonia Lomas de Chapultepec, México Quinio A tiempo completoQuinio es una empresa de tecnología que adquiere y construye marcas que venden a través de comercio electrónico. Nos apasionan los buenos productos y llevamos los mejores a los hogares latinoamericanos. Buscamos convertirnos en el vendedor de productos al consumo más grande en el ecosistema de e-commerce en Latinoamérica. Somos un equipo de operadores...
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Colonia Lomas de Chapultepec, México ENGIE A tiempo completo**Operations and Industrial Customer Service Manager****Join ENGIE Mexico and be a protagonist in the energy transition!**We, the 98,000 collaborators of ENGIE, are present on every continent. We rely on our unique integrated model to accelerate growth in renewable energies, develop flexible assets, operate gas and electricity infrastructures, and support...
