Shared Service Account Representative

hace 4 semanas

Xochimilco, México CSC Servicios Integrales A tiempo completo

**Essential Duties and Responsibilities**:- **Client Satisfaction** - handling incoming calls and correspondence from corporate clients. This job function also answers questions from internal staff and incoming calls from contract owners.- **Transaction Processing** - payment processing through lockbox, in-house mail, lockbox rejects, Checkfaxx, checks from corporate clients, and processing NSFs. Downloading and manual processing of new sales and maintenance contracts is another transaction processing function. Faxes/transmittal (processing and filing) i.e., address changes, ownership changes, upgrades, adjustments and CRF's (research and adjustments) completes the transaction processing job function.- **Operational Support** - include processing contract and maintenance statements, custodial documents, and running the various reports i.e. daily, weekly, monthly, commissions, low balance, zero balance, discounts, UAC reports, and ARM updates.- Able to react to change productively and handle other tasks as assigned.- Transaction Processing and Client Satisfaction are the cornerstone of each Account Representative position. The above tasks are done on a rotation bases and the amount of time spent on each of the above job functions will vary within each group. In addition, each group has tasks they perform that are unique to their specific corporate clients.**Qualification/Requirements**:- An accounting or finance degree is a plus or equivalent combination of education and experience.- Ability to read, write and speak English fluently, Bilingual (English/Spanish)- Must be accurate, detail oriented, possess excellent organizational skills and demonstrate the ability to manage multiple tasks.- Knowledge of loan calculations, 10 Key, Word, Excel, Microsoft Outlook- Must be willing and able to work in excess of 40 hours per week when business conditions or special projects such as conversions, maintenance season, month end preparation, internal audits and client visits make such scheduling necessary.- Must willing and able to travel as required by clients/projects.**Job Types**: Full-time, Contract, Permanent**Salary**: $20,400.00 - $23,400.00 per monthCOVID-19 considerations:Continuamos con todos los protocolos sanitarios en la oficina. Actualmente nos encontramos en modo hibrido asistiendo a la oficina en pequeños grupos para asegurar la sana distancia y evitar contagios.**Education**:- Bachelor's (preferred)**Language**:- English (required)

  • Shared Service Account Representative

    hace 2 días

    Xochimilco, México CSC Servicios Integrales A tiempo completo

    **Essential Duties and Responsibilities**: - **Client Satisfaction** - handling incoming calls and correspondence from corporate clients. This job function also answers questions from internal staff and incoming calls from contract owners. - **Transaction Processing** - payment processing through lockbox, in-house mail, lockbox rejects, Checkfaxx, checks...

  • Shared Services Account Representative

    hace 5 días

    Xochimilco, México Concord Servicing de Mexico A tiempo completo

    **Essential Duties and Responsibilities**- Client Satisfaction - handling incoming calls and correspondence- Transaction Processing - payment processing through lockbox, in-house mail, lockbox rejects, Checkfaxx, checks from corporate clients, and processing NSFs.- Downloading and manual processing of new sales and maintenance contracts is another...

  • Shared Services Account Representative

    hace 5 días

    Xochimilco, México Concord Servicing de Mexico A tiempo completo

    **Essential Duties and Responsibilities** - Client Satisfaction - handling incoming calls and correspondence - Transaction Processing - payment processing through lockbox, in-house mail, lockbox rejects, Checkfaxx, checks from corporate clients, and processing NSFs. - Downloading and manual processing of new sales and maintenance contracts is another...

  • Business Development Representative $1,100 + Usd

    hace 2 semanas

    Xochimilco, México LimoCity.com A tiempo completo

    **Business Development Representative $1,100 + USD** **Remote Position**: **Established & fast growing online booking agency searching for a Business Development Representative. This person will help with the expansion of our service provider networks in the United States.** **Starting pay is $1,100 + USD per month. Starting pay should increase...

  • Account Manager Ti Itsm BPM

    hace 4 semanas

    Xochimilco, México Training Talent A tiempo completo

    Representamos a marcas líderes en soluciones ITSM y BPM a nível mundial, desarrollamos software a la medida y realizamos algunas de las integraciones más innovadoras con soluciones IoT, ML y Big Data, buscamos un Account Manager para promover las soluciones con marcas como BMC, ServiceNow o Ivanti.Tendrás mucho apoyo del equipo gerencial, marketing y...

  • Account Manager Ti Itsm BPM

    hace 1 semana

    Xochimilco, México Training Talent A tiempo completo

    Representamos a marcas líderes en soluciones ITSM y BPM a nível mundial, desarrollamos software a la medida y realizamos algunas de las integraciones más innovadoras con soluciones IoT, ML y Big Data, buscamos un Account Manager para promover las soluciones con marcas como BMC, ServiceNow o Ivanti.Tendrás mucho apoyo del equipo gerencial, marketing y...

  • Sales Account Executive

    hace 2 semanas

    Xochimilco, México delt.ai A tiempo completo

    The backbone of Latin America’s economy is formed by SME’s that do not have access to proper financial services and lack the expertise to manage their operations effectively. We are trying to fix this problem. **delt.ai **is an early-stage startup whose goal is to create **the first digital bank for businesses** that effectively manages transactions to...

  • Team Lead

    hace 4 semanas

    Xochimilco, México CCSI A tiempo completo

    Performs all duties inherent in a supervisory/management role- Assist in managing day to day operations of a collections call center environment- Ensure Collections Representatives have access to current customer information- Support the workforce management function by ensuring Collections Representatives adhere to the daily dialer schedule Monitor,...

  • Customer Service Agent

    hace 4 semanas

    Xochimilco, México PPG Industries A tiempo completo

    As a CUSTOMER SERVICE AGENT, you will put your interpersonal skills to use, improve our customers buying experience by providing the best quality of service and information regarding our processes and products!**Key Responsibilities**:- Provide mentorship to our customers through inbound and outbound phone calls oriented to problem solving, order tracking...

  • Account Payable

    hace 3 semanas

    Xochimilco, México Wipro Limited A tiempo completo

    Overview**:Role Purpose**- The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs._**Do**- **Support process by managing transactions as per requiredquality standards**:- _- _Document all pertinent end user identification...