Quality and Formation Manager
hace 3 semanas
This position is responsible for the optimal operation of the quality and formation area for Mexico. Must establish the lineups and procedures for the best customer service experience and the proper training of our Game changers.**Activities**- Coordinate the training program and administrate the resources needed for the whole Mexico Operation.- Coordinate the Mexico quality and training team, up to ten positions that reports directly.- Establish the standards for quality control according to the client needs.- Follow up to the customer inquires or complain of the service granted, to establish action plans in coordination with the operations area.- Support the implementation for new customers establishing the requirements of training and quality assurance.**Requirements**:- **Must have advance English skills C1.**:- 3 to 5 years of experiences as Quality and training manager.- Knowledge of Six Sigma at least Green Belt. (Desired)- Degree in business administration or related.- Passionate for the customer experience.- Adaptability to the change.- Goal oriented.- LeadershipTipo de puesto: Tiempo completoSalario: $50,000.00 - $55,000.00 al mesHorario:- Turno de 8 horasTipos de compensaciones:- Bono de productividad
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Quality and Training Manager
hace 4 semanas
Merida, México Webhelp A tiempo completoThis position is responsible for the optimal operation of the quality and formation area for Mexico. Must establish the lineups and procedures for the best customer service experience and the proper training of our Game changers.**Activities**- Coordinate the training program and administrate the resources needed for the whole Mexico Operation.- Coordinate...
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Quality Assurance Representative
hace 3 semanas
Merida, México WorldStrides A tiempo completo**Essential Responsibilities**:**Performance & Productivity**- Provide quality feedback and roleplay sessions on a weekly/monthly basis to Customer Service and Experience reps, to reinforce product knowledge, skills, and systems to encourage and support a positive customer experience;- Provide quality reporting on a weekly/monthly basis to the Manager of...
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Sr. Quality Engineer
hace 2 semanas
Merida, México Jabil A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...
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Quality Engineer 2
hace 2 semanas
Merida, México Jabil A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...
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Quality Engineer Sme Ii
hace 2 semanas
Merida, México Jabil Circuit A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...
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Youtube Channel Manager
hace 4 semanas
Merida, México Heroes and Sidekicks A tiempo completoWe are looking for a smart, experienced and awesome **YouTube Channel Manager (Multi-Client)** to support one of our Rockstar clients!**IN THIS ROLE YOU WILL**:- Work intimately with clients during the content creation phase, understanding the essence of their messages and identifying key segments from recorded calls to craft impactful videos.- Oversee the...
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Youtube Channel Manager
hace 1 día
Merida, México Heroes and Sidekicks A tiempo completoWe are looking for a smart, experienced and awesome **YouTube Channel Manager (Multi-Client)** to support one of our Rockstar clients! **IN THIS ROLE YOU WILL**: - Work intimately with clients during the content creation phase, understanding the essence of their messages and identifying key segments from recorded calls to craft impactful videos. - Oversee...
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Sr. Operations Manager Bpo- Mérida
hace 4 semanas
Merida, México Webhelp A tiempo completo**Customer Service/Support****Location**- Merida, Mexico***Job Title:Sr. Operations Manager BPO- Mérida**Job Description**:The Sr. Operations Manager is responsible for:Strategic Oversight: Lead and execute operational strategies, manage resources, and optimize processes to achieve organizational goals and enhance efficiency.Team Leadership and Quality...
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Ib / Ob Area Manager, Area Manager
hace 2 semanas
Merida, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo1+ years of employee and performance management experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you...
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Quality Engineer 2
hace 3 semanas
Merida, México Jabil A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...
