Dynamics 365 Functional Analyst
hace 2 semanas
We’re looking for motivated, engaged people to help make everyone’s journeys better. Responsibilities include: Act as first point of contact to the Service Desk and handle all inbound support calls Triage and diagnose reported faults, applying standard fix protocols as required Accurately log incidents and ensure all relevant data is captured Regularly update incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements Escalate incidents where a first-time fix is not possible to relevant internal resolver groups Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact, and escalation where necessary Escalate potential service issues initially with Team Leader/Service Desk Manager Follow up on calls and chase 3rd party resolvers to meet contractual SLA’s Manage Service Desk emails (Governance) Find ways to improve the overall customer experience Maintain content within a knowledge-based computer system, through data entry of commonly reported problems, questions, and known resolutions and troubleshooting steps Document and communicate related IT standard policies and procedures as defined by management Handle inbound phone calls and emails during an assigned shift in a 7x24x365 global Service Desk Assist on related projects and activities as assigned by management Adhere to time and metric’s tracking Advise management of any issues that need immediate attention or that will affect service levels If you want to be part of a team that helps make travel and culinary memories, join us #J-18808-Ljbffr
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Dynamics 365 CRM Developer | Power Platform Expert
hace 2 semanas
distrito federal, México Infosys A tiempo completoA global consulting firm is seeking a CRM Developer based in Mexico City to oversee the development and customization of Microsoft Dynamics 365 Customer Engagement solutions. The ideal candidate will have a Bachelor's degree in a related field and proven experience in CRM development, particularly with Dynamics 365. This role emphasizes collaboration,...
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Dynamics 365 CRM Developer | Bilingual Spanish/English
hace 2 semanas
distrito federal, México Infosys Limited A tiempo completoA global technology firm in Mexico City is seeking a CRM developer to enhance customer engagement through Microsoft Dynamics 365 solutions. Responsibilities include developing custom components, configuring CRM integrations, and optimizing workflows. The ideal candidate has 7–10 years of experience in software development, strong skills in C# and .NET, and...
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Workday Functional Analyst
hace 1 semana
distrito federal, México International Digital Partners A tiempo completoWorkday Recruiting Senior Functional Analyst Location: Remote Target Start Date: ASAP Type: Project – 9 to 12 months Role Overview The Workday Recruiting Senior Functional Analyst will play a key role in the design, configuration, and testing of the Workday Recruiting module. This professional will work closely with the Functional Lead and cross-functional...
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CRM Developer
hace 2 semanas
distrito federal, México Infosys Limited A tiempo completoLocation: Mexico (Mexico City) – Secure room requirement 5 days a week. Working on CST time. Role Overview As a CRM developer, you will be responsible for overseeing application development, customization, and maintenance of Microsoft Dynamics 365 Customer Engagement (Sales) solutions. This role involves designing, developing, and integrating CRM...
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MSOFTPP_Regions Bank- CRM Developer
hace 2 semanas
distrito federal, México Infosys A tiempo completoJob Description Location: Mexico (Mexico City) – Secure room requirement 5 days a week. Working on CST time. Role Overview As a CRM developer, you will be responsible for overseeing application development, customization, and maintenance of Microsoft Dynamics 365 Customer Engagement (Sales) solutions. This role involves designing, developing, and...
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CRM Developer
hace 1 día
distrito federal, México Infosys A tiempo completoJoin to apply for the CRM Developer role at Infosys Location: Mexico (Mexico City) – Secure room requirement 5 days a week. Working on CST time. Role Overview As a CRM developer, you will be responsible for overseeing application development, customization, and maintenance of Microsoft Dynamics 365 Customer Engagement (Sales) solutions. This role involves...
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QA Functional Tester
hace 4 días
distrito federal, México Minacs A tiempo completo» Job Details# QA Functional TesterLocationMexico City, MexicoLanguageEnglish## SummaryWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered,...
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Functional Lead
hace 2 semanas
distrito federal, México Zurich A tiempo completo#ZCC Zurich Capability Center is currently looking for a: Functional Lead At Zurich Capability Center, we are looking for a Functional Lead with strong experience as a Business Analyst in the insurance domain, particularly in Commercial Property Insurance. This role is ideal for someone who has been part of large-scale transformation initiatives, brings deep...
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Desarrollador Mobile iOS
hace 1 semana
distrito federal, México Arkano A tiempo completoSomos un partner de Microsoft con más de 18 años de experiencia, impulsando la transformación digital en la región. Nacimos en Uruguay y hoy somos más de 100 personas trabajando desde Uruguay, Argentina, Chile, Perú, Paraguay, Colombia, México, Venezuela, Ecuador, Bolivia, Panamá... ¡y seguimos sumando! Nos especializamos en Azure, Dynamics 365 y...
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Lead Data-Driven Business Analyst | Impact
hace 2 semanas
distrito federal, México Nubank A tiempo completoA leading digital banking platform in Mexico City is looking for a Business Analyst to enhance decision-making efficiency. This role involves prioritizing initiatives, analyzing complex data, and collaborating across teams. Candidates should have experience in data analysis, problem-solving, and understanding business dynamics. Essential tools include SQL,...
