Customer Success Manager

hace 1 semana

Guadalajara, México Rapido Solutions Group A tiempo completo

At Rapido Solutions Group we are committed to connecting hyper growth businesses with **the best global talent**, allowing customers to scale efficiently and effectively.**Our objective** is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.We combine in diversity, joy and passion to create a dynamic community that allow our customer to achieve their objectives in the best way.At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries of the USA.**What will you be doing?**- Provide a good and high-level customer service.- Ensure we meet and exceed our client's expectations regarding employee performance.- Regular 1on1s and coaching to leaders.- Strategic Planning and customer growth.- CRM and internal software updates.- Client Relationship Management: Build and maintain strong relationships with clients to understand their staffing needs and provide tailored solutions.- Collaborate with clients to address concerns, resolve issues, and ensure overall satisfaction.- Identify client opportunities for service enhancement and expansion**Why do our employees choose us?**- **Pay & Perks**: Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance (major and minor expenses), life insurance and savings fund.- **Great Environment**:Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training and Team Building.- **Work-Life Balance**: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor.- **+Plus**:amazing amenities like Ping-Pong table, videogames area, beer on Fridays,Sports teams, and more Monthly activities.**Requirements**:**Who you are**:- At least 1 year of experiencie as a Customer Success Manager or Key Account Manager- Knowledge of the logistics industry or some background related- Ability to multi-task and perform several duties at one time- Ability to establish and maintain effective working relationships with clients and- Proactively establish and maintain effective working team relationships with all support departments- Must be proficient with Web software and familiar with Microsoft Office products - including Word, Excel, PowerPoint, Outlook, etc.**Follow Us

  • Customer Success Manager

    hace 3 semanas

    Guadalajara, México BringIT A tiempo completo

    Welcome to Bring IT, where opportunities abound for talented individuals like you!Join Our Growing Team!Fast-paced global professionalsEmbracing digital transformationRecognized for excellence in customer success Expanding reach across North AmericaJoin us and redefine success together! ✨Are you ready to make a meaningful impact? Step into the role of...

  • Customer Success Manager

    hace 3 días

    Guadalajara, México Salesloft A tiempo completo

    **Job Title: Customer Success Manager****Location: Guadalajara****THE OPPORTUNITY**:Although we're proud of our history, we're even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.At Salesloft, our **Customer Success Manager** will be pivotal to our company's...

  • Customer Success Manager

    hace 2 semanas

    Guadalajara, México JWP A tiempo completo

    **About JWP**: JWP is transforming the Digital Video Economy as a trusted partner for over 40,000 broadcasters, publishers, and video-driven brands through our cutting-edge video software and data insights platform. JWP empowers customers with unprecedented independence and control over their digital video content. Established in 2004 as an open-source video...

  • Customer Success Manager

    hace 2 semanas

    Guadalajara, México Hewlett Packard Enterprise A tiempo completo

    Customer Success Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** The Customer Success Manager (CSM) holds a key role in the customers’ digital transformation journey. Partners with HPE account team’s strategic customers to understand their business...

  • Graduate Customer Success Manager

    hace 2 semanas

    guadalajara, México Canonical A tiempo completo

    Join to apply for the Graduate Customer Success Manager role at Canonical 2 months ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department...

  • Customer Success Manager

    hace 1 semana

    Guadalajara, México Espressive A tiempo completo

    As an Espressive Customer Success Manager, your overall mission is to help drive company growth and customer success by partnering with customers, driving customer and product innovation, and helping deliver an amazing employee experience. In this role, your key responsibilities will be to: - Assist customers in setting up and navigating programs or...

  • Scaled Customer Success Manager

    hace 2 semanas

    Guadalajara, México Salesloft A tiempo completo

    **Job Title**:Customer Success Manager** **Location: Guadalajara, Mexico** **WHY YOU'LL LOVE SALESLOFT**: Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full. These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software. Salesloft helps...

  • Customer Success Project Manager

    hace 2 semanas

    Guadalajara, México Espressive A tiempo completo

    _Espressive redefines how employees get help by delivering exceptional employee experiences. We were founded on the belief that getting help at work shouldn’t be so hard. While others have focused on solving the problems faced by help desk analysts, Espressive shifted the focus to the employee — because you can’t have self-service if employees are not...

  • Customer Success Manager

    hace 2 días

    Guadalajara, Jalisco, México FlexTal Staffing A tiempo completo

    We are looking for a Customer Success Manager to join our team and own the adoption, retention, and growth of existing customer locations. This role plays a critical part in ensuring long-term customer satisfaction, maximizing retention, and identifying expansion opportunities across a portfolio of assigned accounts.This is a highly relationship-driven role,...

  • Customer Success Manager

    hace 2 semanas

    Guadalajara, Jalisco, México Ad-velopment A tiempo completo

    AtAd-velopmentwe work with advertisers that focus on products aimed at social discovery, entertainment, and communication. We believe that communication is far gone global and more people should enjoy its benefits so we look to affiliate business partners willing to promote this opportunity far and wide and expand our network. These partners collaborate with...