Customer Experience Team Lead
hace 2 días
The Customer Experience Team Leader (CXTL) position is responsible for the consistent execution of quality and efficient customer service to customers through the productivity management of assigned Customer Experience Team members. The CXTL has a strong working knowledge across WorldStrides products, policies, work flows, and platforms and performs across these with a quantifiable bias towards productivity and quality. With a focus on Team Performance Metrics, the Customer Experience Team Leader engagement includes: on-boarding/training; team motivation; individual coaching and counseling; productivity metrics management; and, escalated issue resolution.**Requirements**:Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent sales and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Proficient with Microsoft Office Suite or related software.
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Telemarketing Team Lead
hace 2 semanas
Merida, México WorldStrides A tiempo completo**Job Title: Telemarketing Team Lead** Job Overview: We are seeking a motivated and experienced individual to join our team as a Telemarketing Team Lead. The primary responsibility of this role is to oversee and manage a team of Telemarketing Specialists who are responsible for outreach to mentors and maintaining relationships with them. The Team Lead will...
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Customer Experience Operations Leader
hace 2 semanas
Merida, México Verato Inc. A tiempo completoDescription: **_ This position is based in Mérida, Yucatán, México. If you do not live in/around Merida, and are still interested in this position, relocation will be required within 60 days of accepting this position. Verato will provide a relocation bonus of $42,500 MNX pesos to help with your move._** **About Verato** Verato, the identity experts for...
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Customer Experience Associate
hace 2 días
Merida, México WorldStrides A tiempo completoThe Customer Experience Associate (CEA) role is responsible for the accurate and efficient execution of traveler and group-based transactions. Supporting their Customer Service, Financial Services, and Retention peers, the Customer Experience Associate role manages a multitude of work streams, transactions, and deliverables that are directly related to the...
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Team Captain
hace 2 días
Merida, México Boldr A tiempo completoA LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...
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Business Analyst
hace 2 días
Merida, México Verato A tiempo completo**Location**: Merida, Mexico - This position reports to our HQ in Mexico. Must speak proficient English.**About Verato**Verato, the identity experts for healthcare, is a high growth healthcare technology company that enables better care everywhere by providing the single source of truth for identity to organizations across the care continuum. Over 70 of the...
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Concierge, Trial Experience
hace 2 días
Merida, México HighLevel Inc. A tiempo completoWho We Are:HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the...
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Customer Service Analyst
hace 4 días
Merida, México Augusta Sportswear Brands México A tiempo completoAbout the role:Responsible for processing orders and credits by accurately entering data in to an operating system while working remotely. In addition, this position would interact and partner with Customer Service team members to provide a high level of support to our Customers.**Profile**:- Must be fluent in Spanish and English.- High school diploma or...
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Customer Service Analyst
hace 6 días
Merida, México Augusta Sportswear Brands México A tiempo completoAbout the role: Responsible for processing orders and credits by accurately entering data in to an operating system while working remotely. In addition, this position would interact and partner with Customer Service team members to provide a high level of support to our Customers. **Profile**: - Must be fluent in Spanish and English. - High school diploma...
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Customer Success Manager
hace 2 semanas
Merida, México Kwan Technology Inc A tiempo completoAs a Customer Success Manager at Kwan, you'll be part of a ground-breaking team on our client's product portfolio. It's up to us to educate customers on the value of machine identity management and what it can do for them. We are the experts: we dive in deep to understand what it takes to achieve the business outcomes for the customer. We work to ensure that...
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Outreach Support
hace 3 semanas
Merida, México WorldStrides A tiempo completoPosition description:The Outreach Support Associate will join a team that works to engage students who are interested in ISA programs. The primary objective of the OSA is to support and coordinate sales funnel activity which includes but is not limited to data entry, first point of contact for some inbound communication, and responding to some requests for...