Customer Experience Analyst
hace 3 días
Fluent or Native English written and spoken **(80% minimum)**:- Living in CDMX- Open to come to the office at least 3 days per week- Bachelor degree**Key Responsibilities**- Handling work in the form of text and video voices, communicating with overseas users, and solving problems arising from the use of products by overseas users;- Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the Google Play, as well as the resolution and satisfaction of the feedback background;- Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;- Analyze user feedback, regularly output reports in data form, and propose targeted solutions.**Skills**- Flexibility with night and over night shifts;- Analytic, critical thinking and strategic problem-solving skills;- Proven ability to work well in fast paced environment to meet deadlines within short time constraints;- Enthusiasm, flexibility and proactive nature;- Fast typing ability;- Proven customer service experience;- Excellent command of written and spoken English and Spanish- Preferably have a background and knowledge about internet industry.Pay: $23,000.00 - $30,000.00 per monthWork Location: In person
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Customer Service Specialist
hace 3 semanas
Del Valle Norte, México BIGO TECHNOLOGY PTE. LTD. A tiempo completoFluent or Native English written and spoken **(80% minimum)**:- Living in CDMX- Open to come to the office at least 3 days per week- Bachelor degree- Experience in a livestreaming or internet based company (must)- At least 2 years of experience in a customer service position (must)**Key Responsibilities**- Collaborate closely with business partners and...
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Sr. Business Analyst, Benefits
hace 2 semanas
Del Valle Norte, México Fresenius Medical Care A tiempo completo**Key Responsibilities**- Serve as the Subject Matter Expert on benefit program procedures and processes in being the bridge between vendors and IT Solutions.- Define business requirements and support functional design efforts for development requests.- Develop and maintain strong relationships with benefit vendors to ensure seamless integration and service...
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Collections Analyst
hace 4 días
Valle Del Campestre, México Grupo Onwox A tiempo completo**Air Distribution Technologies Inc.** is looking for a highly motivated and results-driven **Collections Analyst** to join our team in Monterrey. If you have experience in **accounts receivable, reconciliations, and customer management**, this opportunity is for you! **- Main Responsibilities**: - Manage a portfolio of customer accounts, ensuring timely...
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Customer Experience Suzuki
hace 3 semanas
Valle de las Trojes, México Automoviles HERMT A tiempo completo**CUSTOMER EXPERIENCE SUZUKI**- **Puesto**: Customer Experience Automotriz- **Ubicación**: Aguascalientes- **Tipo de puesto**: Tiempo completo- **Modalidad**: Presencial**Responsabilidades**:- Atender a clientes en sala de ventas y por medios digitales.- Asesorar sobre modelos, planes de financiamiento y promociones.- Realizar pruebas de manejo y...
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Customer Support Analyst
hace 2 semanas
Roma Norte, México Enviopack México A tiempo completo**Enviopack México - Tepotzotlán - Prologis Cedros**Somos Enviopack! Un supply chain digital que conecta a las empresas de E-Commerce con un pull de servicios logísticos y estamos apostando muy fuerte a la expansión regional. Ya estamos presentes en Chile y México, y seguimos sumando talento a nuestro equipo.Que buscamos:- Experiência atendiendo...
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Sales Operations Analyst
hace 3 semanas
Colonia del Valle, México QuidelOrtho A tiempo completoThe OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...
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Customer Experience Jac Ags
hace 3 semanas
Valle de las Trojes, México Automoviles HERMT A tiempo completo**CUSTOMER EXPERIENCE JAC AGS**- **Puesto**: Customer Experience Automotriz- **Ubicación**: Aguascalientes- **Tipo de puesto**: Tiempo completo- **Modalidad**: Presencial**Responsabilidades**:- Atender a clientes en sala de ventas y por medios digitales.- Asesorar sobre modelos, planes de financiamiento y promociones.- Realizar pruebas de manejo y...
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Analista de Costos
hace 3 días
Valle del Sur, México North American Production Sharing A tiempo completoJoin us!The cost analyst position is responsible for all aspects of Manufacturing and Production cost analysis and inventory for all business locations. The cost analyst is responsible for comparing actual cost to standard cost and identifying and explaining variance by customer, part number, and production jobs. The cost analyst must also work closely with...
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Sr. Analyst
hace 1 semana
Col. del Valle, Ciudad de México ADTM Adenza Technology de Mexico S de RL de CV A tiempo completoThe RoleWe're looking for a Sr. Analyst - Client Success to join our team, reporting to the Manager - Client Success Management. In this role, you'll help shape how we deliver exceptional client experiences by building scalable processes, ensuring compliance, and driving operational excellence across the Customer Success function.You'll fit right in if...
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Customer Support Jr. Analyst
hace 2 días
Roma Norte, México Enviopack México A tiempo completo**Enviopack México - Tepotzotlán - Prologis Cedros**Somos Enviopack! Un supply chain digital que conecta a las empresas de E-Commerce con un pull de servicios logísticos y estamos apostando muy fuerte a la expansión regional. Ya estamos presentes en Chile y México, y seguimos sumando talento a nuestro equipo.Que buscamos:- Experiência atendiendo...
