Portuguese Customer Service Analyst
hace 1 semana
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.Career Level - IC2In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with little direction from management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. This position may provide you an opportunity to be "proactively responsible" for support for our top revenue and strategic customers.
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Customer Service Analyst
hace 2 semanas
Zapopan, México Elanco A tiempo completoEducation : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...
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Customer Service Analyst 2-Support
hace 3 semanas
Zapopan, México Oracle A tiempo completo**Position Scope**:- Responds to all incoming calls, from both external and internal customers- Translates Service Requests (SRs) within language scope- Monitors work queues for exceptions, new SRs and transfers- Report to a regional Global Customer HUB manager- Works with GRID engineers, managers and other internal resources to facilitate the resolution of...
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Customer Service/ Kyc
hace 2 semanas
Zapopan, México RW Group A tiempo completoWe are hiring: Customer service to Analyst KYC- Conduct client profile reviews for customer accounts.- Review all information and documentation ensuring compliance with local regulation. Follow up with clients to ensure information is received before due dates Perform KYC, and ensuring records are not past due.Qualifications: 1-2 years of relevant experience...
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Customer Service Representative
hace 4 semanas
Zapopan, México Helpware A tiempo completo**About Us**Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Georgia, Puerto Rico, Uganda and the Philippines, which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our...
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Customer Service Representative
hace 3 semanas
Zapopan, México Helpware A tiempo completo**About Us**Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Georgia, Puerto Rico, Uganda and the Philippines, which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our...
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Customer Service Representative
hace 3 días
Zapopan, México Helpware A tiempo completo**About Us** Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Georgia, Puerto Rico, Uganda and the Philippines, which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our...
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Customer Service Analyst
hace 6 días
Zapopan, México Elanco A tiempo completoEducation : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...
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Customer Service Analyst
hace 2 días
Zapopan, México Elanco A tiempo completoEducation : EQUIVALENTEXPERIENCE**At Elanco (NYSE: ELAN) - it all starts with animals!****As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability...
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Customer Service Analyst
hace 2 días
Zapopan, México Elanco A tiempo completoEducation : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...
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Customer Service Analyst
hace 1 semana
Zapopan, México FMC Agroquimica de Mexico, S. de R.L. de C.V. A tiempo completoEn FMC, nuestros empleados se guían por nuestro propósito: Innovación para la Agricultura, Soluciones para el Planeta. Brindamos a los agricultores soluciones innovadoras que aumentan la productividad y la resiliencia de sus tierras. Desde nuestro portafolio líder en la industria hasta productos biológicos novedosos y tecnologías de precisión, nos...
