Payments Expert

About the RoleWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace, and trust that this demands, and we’re proud to support the global economy.We’re unique too. We were established to find a better way for the global financial community to move value - a reliable, safe, and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.About the Role:The AMUK Payments Experts team is part of the global Payments & Payments Market Infrastructures (PMI) team within the Go-to-market group. We execute SWIFT’s payment strategy, leverage our in-depth expertise to accelerate our market share, and drive usage and adoption of products and services. We develop and share thought leadership on market trends and evolution, to contribute to the development of relevant products and services for our clients, and to design and support the Go-to-Market strategy.We engage intensively with our customers on the future of payments. This group works closely with Business Development, Strategy, and other expert groups (for example, capital markets, corporate customers, financial crime and compliance and standards teams) towards an aligned set of objectives.The payment industry is going through major transformations driven by new customer demands, open banking, increased competition, new technology and modernization of Payment Market Infrastructures.Payments are a strategic priority for Swift and the evolving landscape in correspondent banking, instant, high, and low value payments present new opportunities to both reinforce the position of our platform and roll-out our ambitious strategy to enable instant and frictionless cross-border transactions.The move towards ISO20022, the enhancement of our platform toward transaction management services and the evolution of our growing Swift gpi portfolio are areas of particular attention for us. Learn more about our vision for payments on our website.In that context we are looking for a Payment Specialist- Commercial Manager reporting to the Head of Payments AMUK to support the account Management team for the LAC region. The role will support coverage of the LAC region and include some generic responsibilities across the AMUK Payments Team to execute our payments markets strategy and go-to-market plans locally through campaigns and projects, in collaboration with the regional business development organisation.What to Expect:- Analyse target and pipeline reports, monitor and communicate performance against various business metrics.- Demonstrate endless initiative to solve client issues and requests.- Build strong relationships with Business Development Teams to provide the best client service,- Participate in end user insight research (working groups, surveys, bilateral meetings, industry events) to better understand the customers payments business and eco system.- Understand and support the customer onboarding and product life cycle and deliver sales training as well as provide both sales and customer support.We are seeking professionals with:- At least 5 years' experience in payments markets or transaction banking services, preferably gained in a marketing, strategy, business development or product management role.- Contribute to the development of go to market and customer engagement strategies and execute the regional adoption and activation plans for SWIFTgpi and our holistic transaction banking proposition.- Act as the product owner regionally for the Swift gpi product, driving adoption of current products and services, engaging with our customers on the product roadmap features and functions.- Ensure the local community is equipped and ready for making the move to ISO20022 standards for cross-border payments and correspondent banking. Financial institutions will need to understand impacts, the implementation roadmap, the broader picture as well as the benefits of adopting the ISO20022 standards.- Ensure alignment of our go-to-market and business development activities with our evolving global payments strategy.- Understand market and customer insights deeply and ensure fit between strategy and execution in the region.- Contribute to thought leadership, media engagements and conference programs, payments, and transaction banking industry engagement. Make