Technical Support Specialist Junior
hace 1 semana
**Vacante para la empresa Festo en Tlalnepantla de Baz, Estado de México**:**Technical Support Specialist Junior.**MéxicoSSC / Central Technical SupportReports to: Supervisor Technical Support.Summary: The Technical Support Agent offers customer support and technicalassistance. This team consists of experts familiar with Festo products,technical issues, answering questions, providing product information,and guiding the optimal use and implementation of Festo solutions.Their role is crucial in ensuring customer satisfaction and facilitatingthe smooth operation of products and systems.Location: Tlalnepantla, estado de México.Travel expectations: NA**Responsibilities**:Provide remote support to customers for troubleshooting and commissioningelectric automation, pneumatic, and process automation systems.Diagnose and resolve technical issues related to product malfunctions, improperinstallations, incorrect parameter settings, valve terminals, and Industrial Ethernetnetworks.Recommend appropriate components for customers' electric automation, factory,Collaborate with customers to gather information about their needs and designtailored solutions.Advise customers on upgrading obsolete products to enhance their systems.Have a strong understanding of products and technology to address customerrequests. If needed, set up hardware to replicate the customer's setup for remotetroubleshooting.Maintain open communication with Festo companies worldwide to resolve customer- specific issues and clarify technical details.Actively participate in technical training sessions to enhance knowledge and skills.Culture awareness to support international customers.Completes all necessary follow-up and administrative tasks required.Knowledge, Habilites and Experience:Bachelors degree in Mechatronics Engineering or a related field.and process automation.Familiarity with the Festo product portfolio is a plus.Excellent written and verbal communication skills in English.Experience in customer interactions, particularly in technical discussions isbeneficial.Self-motivated and accountable, with a strong sense of responsibility.Ability to collaborate effectively within an international team environment.Proficiency in additional languages such as German, Spanish, or Chinese is a plus.At least 1 year of experience or recently graduated in a similar role in a relevant field.Physical requirements:You should spend more than 50% of your time seated, as customer requests arereceived electronically. The remaining percentage should be dedicated to testingsystems in the laboratory or visiting cutomer´s plants (Only MX customers).**Nível de educación deseada**:Superior - titulado**Nível de experiência deseada**:Nível Inicial**Función departamental**:Mantenimiento y reparaciones**Industria**:Automatización Industrial**Habilidades**:- Ingles avanzado- INGENIERIA- AUTOMATIZACION
-
Technical Solutions Sales Specialist
hace 3 semanas
Tlalnepantla, México Wesco A tiempo completoA leading global distribution company is seeking a Specialist - Technical Sales in Tlalnepantla, Mexico. This role involves customer engagement in the sales process, providing technical support, and delivering presentations on specialized products. Ideal candidates will have at least 3 years of sales experience in a related industry, strong communication...
-
Technical Solutions Sales Specialist
hace 3 semanas
Tlalnepantla, México Wesco A tiempo completoA leading global distribution company is seeking a Specialist - Technical Sales in Tlalnepantla, Mexico. This role involves customer engagement in the sales process, providing technical support, and delivering presentations on specialized products. Ideal candidates will have at least 3 years of sales experience in a related industry, strong communication...
-
Specialist - Technology Support Services
hace 2 semanas
Tlalnepantla, México Wesco A tiempo completoAs a Specialist - Technology Support Services, you will be the trusted advisor and technical support professional for the Wesco Global Solutions business. The Technology Support Services team is the first tier of support in all our technologies. The team are technical advisors to Communications and Security Solutions (CSS), Electrical and Electronic...
-
Technical Solutions Sales Specialist
hace 2 semanas
Tlalnepantla de Baz, México Wesco A tiempo completoA leading global distribution company is seeking a Specialist - Technical Sales in Tlalnepantla, Mexico.This role involves customer engagement in the sales process, providing technical support, and delivering presentations on specialized products.Ideal candidates will have at least 3 years of sales experience in a related industry, strong communication...
-
Specialist - Technical Sales
hace 3 semanas
Tlalnepantla, México Wesco A tiempo completoJob Description As a Specialist - Technical Sales, you will act in a customer facing role involved in the commercial/technical decision-making process of the sales cycle. Your focus will be on identifying/closing large projects and driving incremental specialized product growth at all levels. You will provide pre and post-sales support and expertise in a...
-
Specialist - Technical Sales
hace 3 semanas
Tlalnepantla, México Wesco A tiempo completoJob Description As a Specialist - Technical Sales, you will act in a customer facing role involved in the commercial/technical decision-making process of the sales cycle. Your focus will be on identifying/closing large projects and driving incremental specialized product growth at all levels. You will provide pre and post-sales support and expertise in a...
-
Specialist - Technical Sales
hace 3 semanas
Tlalnepantla, México Wesco A tiempo completoJob Description As a Specialist - Technical Sales, you will act in a customer facing role involved in the commercial/technical decision-making process of the sales cycle. Your focus will be on identifying/closing large projects and driving incremental specialized product growth at all levels. You will provide pre and post-sales support and expertise in a...
-
Senior Specialist
hace 4 semanas
Tlalnepantla, México Wesco A tiempo completoAs a Senior Specialist - Technical Sales, you will be customer facing and involved in the commercial/technical decision-making process of the sales cycle with a focus on identifying/closing large projects and driving incremental specialized product growth at all levels. You will provide pre- and post-sales support and expertise in a specified product...
-
Specialist - Technical Sales
hace 2 semanas
Tlalnepantla de Baz, México Wesco A tiempo completoJob DescriptionAs a Specialist - Technical Sales, you will act in a customer facing role involved in the commercial/technical decision-making process of the sales cycle.Your focus will be on identifying/closing large projects and driving incremental specialized product growth at all levels.You will provide pre and post-sales support and expertise in a...
-
Technical Support Representative
hace 2 semanas
Tlalnepantla, México AT&T A tiempo completoAround here, technology is second nature. Big ideas and new innovations aren’t just part of our history, we bring them to life every day in ways that keep millions connected to their favorite apps, entertainment, news, friends and family, and welldaily life. That’s where you come in, making sure our customers can tackle everything from viral video...
