Systems Analyst 2-Support
hace 3 semanas
Systems Analyst 2‑Support – Oracle About the Role As a member of the Support organization, your focus is to deliver post‑sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post‑sales non‑technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Interface with the customer's IT staff on a regular basis, either at the client's site or from a remote location. Resolve moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. Work with only general guidance from senior engineers and management and, in some areas, work independently. Qualifications Career Level – IC2. Knowledge of some Oracle products and one supported platform. Benefits & Information As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry‑leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work‑life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. #J-18808-Ljbffr
-
Systems Analyst 2-Support
hace 6 días
Ciudad de México, Ciudad de México Oracle A tiempo completoDescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...
-
Business Systems Support
hace 1 semana
Ciudad de México McGraw Hill A tiempo completo**Who are we, and what do we do?**For McGraw Hill, learning science is our approach to improving educational outcomes. Grounded in deep insights into how learning happens, it guides us to deliver tools, platforms, and services proven to power performance and achievement. We harness technology and data insights both inside and outside the classroom to ignite...
-
Business Systems Support
hace 1 semana
Ciudad de México McGraw Hill A tiempo completo**Who are we, and what do we do?** For McGraw Hill, learning science is our approach to improving educational outcomes. Grounded in deep insights into how learning happens, it guides us to deliver tools, platforms, and services proven to power performance and achievement. We harness technology and data insights both inside and outside the classroom to...
-
Sr Analyst IT Business Systems
hace 1 semana
Ciudad de México Nestle A tiempo completoSR ANALYST IT BUSINESS SYSTEMS SR ANALYST IT BUSINESS SYSTEMS This position will support the Exceedra TPM solution working closely with IT and our business partners to identify and resolve issues within the product and it’s middleware. Responsabilities: - Functional expert to liaise between business and IT supporting teams providing timely...
-
Sales Support Analyst 2
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Sales Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Sales Support Analyst 2
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Sales Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Systems Analyst 4-support
hace 2 semanas
Ciudad de México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Systems Analyst 4-support
hace 2 semanas
Ciudad de México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Systems Analyst
hace 1 semana
Ciudad de México ICON A tiempo completoAt ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery,...
-
Sr Analyst IT Business Systems
hace 1 semana
Ciudad de México Nestle A tiempo completoSR ANALYST IT BUSINESS SYSTEMSSR ANALYST IT BUSINESS SYSTEMSThis position will support the Exceedra TPM solution working closely with IT and our business partners to identify and resolve issues within the product and it’s middleware.Responsabilities:- Functional expert to liaise between business and IT supporting teams providing timely communication and...
