Advanced Specialist, Operations Excellence
hace 4 semanas
Overview:We are a global leader in advanced accessories and essential chemicals, manufacturing products across North America, Europe, and Asia. Our expertise lies in producing intermediate chemicals and high-performance polymers for diverse industries. OPEX Specialists are pivotal in Customer Service, acting as process owners and system experts for critical platforms like SAP and eSystems. They specialize in driving continuous improvement by optimizing processes and resolving complex issues to enhance operational efficiency within the Customer Experience organization.**Responsibilities**:Regional Process Ownership:- Act as the regional expert and owner for customer service processes, ensuring alignment with global standards.- Collaborate with CX, Supply Chain, and Commercial teams to maintain business rule alignment and compliance.System Management and Support:- Manage SAP, SAP interfaces, and Order Cockpit 2.0 as a key user, overseeing system maintenance and troubleshooting.- Lead efforts in resolving process and system issues to ensure smooth customer service operations.Process and System Improvement:- Drive continuous improvement initiatives, focusing on automating order entry processes and enhancing efficiency.- Partner with IT to translate business needs into technical solutions, supporting day-to-day operations.Knowledge Management and Training:- Regularly review and update process documentation to preserve institutional knowledge.- Develop training materials and conduct sessions as part of the “Train the Trainer” concept to empower team members.Qualifications:- Proficiency in SAP, SAP interfaces, and logistics tools (TMS, INTRA), along with advanced process thinking and documentation capabilities.- Proactive problem-solving skills to analyze and resolve complex issues.- Strong teamwork and collaboration abilities, fostering a supportive team environment.- Change management expertise to facilitate adoption of new processes and technologies among users.- Bachelor's Degree.- Deep OTC Knowledge (Over 5 years of experience)- SAP Expertise.- Process Thinking- Problem-Solving Ability
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People Operations Specialist
hace 4 días
Ciudad de México Wexpand A tiempo completo**Job Description: People Operations Specialist** **Position Title**:People Operations Specialist. **Location**:Ciudad de México **Job Summary**: - Wexpand is looking for a versatile professional to join our team as a People Operations Specialist. This role focuses on the administration and optimization of human resources processes, ensuring a seamless...
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Customer Experience Specialist
hace 2 semanas
Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoExperience with Excel - Experience analyzing data and best practices to assess performance drivers - Experience deep diving on selling partner-level issues and delivering recommendations - Advanced English and fluent Spanish Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy...
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Operations Sr. Specialist
hace 3 semanas
Ciudad de México MSD A tiempo completo**Job Description**:The Operations Sr. Specialist will collaborate with the Operations managers in the management of medical affairs events, management of scientific content for medcial interactions and expense control of the area.**Search Firm Representatives Please Read Carefully****Employee Status**:Temporary (Fixed Term)**Relocation**:**VISA...
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Client Operations Specialist
hace 3 semanas
Ciudad de México Concord Servicing A tiempo completoThe **Client Operations Support Specialist** is responsible for managing corporate client requests and ensuring high-quality, timely service with a focus on customer satisfaction. Key responsibilities include processing payments, generating reports, validating sales data, and maintaining accurate documentation. The specialist will also conduct regular audits...
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Operations Planning Specialist
hace 4 semanas
Ciudad de México Element Fleet Management A tiempo completoGet started on an exciting career at Element!_Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.The Operations...
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People Operations Specialist
hace 1 semana
Colonia Bosques de las Lomas, México Unilever A tiempo completo**F**unción**: People Operations Specialist **Localidad**: Bosques, cdmx** **Modalidad: Hibrida** **Terminos** & Condi**ciones**: Full time** In this role you will drive HR excellence through operations with an operationally focused mindset. This role will operationally develop the end to end activities of moves (promotions, general increases, change...
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People Operations Specialist
hace 3 días
Ciudad de México, Ciudad de México Unilever A tiempo completoJoin us as People Operations Specialist Function: People ExperienceScope: North AmericaLocation: BosquesTerms & Conditions: Full time- hybrid. No national or international relocation bonus applies.JOB PURPOSEIn this role you will drive HR excellence through operations with an operationally focused mindset.This role will operationally develop the hire...
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Sales Operations Specialist
hace 2 semanas
Ciudad de México Trust People A tiempo completoDescription Are you a motivated individual with strong analytical skills? We are currently seeking an Associate Sales Operations Specialist to join our high-performing Go-to-Market (GTM). **Responsibilities**: - Become the team expert on Zendesk data fields and sources to support Sales and Sales Operations leadership on where to focus time and...
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Operations Specialist
hace 2 semanas
Ciudad de México HYUNDAI MOBIS A tiempo completoEn Hyundai Mobis estamos en busqueda de talento **Operations Specialist** Somos una empresa coreana líder mundial en la producción de autopartes con la mejor calidad en el sector automovilístico. **Requisitos del puesto** Ingenieria afin al puesto Experiência de 1 año en puesto similar. (Aceptamos practicas profesionales) Experiência en plantas de...
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Advanced Wound Care Marketing Specialist
hace 3 semanas
Ciudad de México Solventum A tiempo completo**Marketing Specialist (Solventum)**At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the...