Quality Control Analyst
hace 2 días
OUR COMPANYIntegon Service Co. supports its insurance company affiliates, which offer property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance and more.With our Mexico headquarters located in Tijuana, Baja California, at Integon, with over 1000 employees, we continue to grow our portfolio of remote positions that can be filled anywhere in the country. We offer the stability of a large corporation with the flexibility of a remote or hybrid career.We continue to build a caring and inclusive company culture and are proud to be certified as a Great Place to WorkWhat We Offer As a Great Place To Work- Highly competitive compensation and benefits package- Paid Time Off (PTO) additional to your vacation days- Career development and growth opportunities- Full access to our wellness center and wellness initiatives- Being part of an international organization with high exposure to multiple teams across North AmericaJob Summary:The Quality Control Analyst conducts quality verification of operations core business processes within the area of responsibility. This role is also responsible for supporting the implementation of consulting projects through data gathering, analysis and research, and identifying and recommending process improvements.Key Responsibilities:- Conducts quality audits of operations core business processes- Completes quality audits and reporting within established timeframes- Interfaces with client, relationship management, and functional leadership as required in order to ensure attainment of key performance metrics- Provides functional, procedural, or strategic guidance to create value, maximize growth and improve business performance for the company- Develops and maintains strong product and process knowledge with attention to detail- Works with manager to build QA programs, formats, and other documentation- Supports the implementation of consulting projects through data gathering, analysis and research- Implements updates to policies and procedures by monitoring fluctuations in industry trends, tracking customer needs, foreseeing potential impacts to products and services- Identifies process improvements based on analysis of individual and aggregate level performance data compared to established quality standards- Follows through on all client-based feedback including any corrective measures required in order to address performance deficiencies identifiedPreferred Qualifications:Education and Experience- Bachelor’s degree- 1-2 years of relevant experienceFunctional Skills- Proven self-starter capable of determining work priorities and timelines to achieve superior results- Demonstrated ability to perform in a fast paced, dynamic operations environment- Demonstrated ability to collaborate with leadership, peers and other stakeholders to achieve superior results- Process thinker with demonstrated ability to leverage data in problem solving; makes recommendations for process improvements- Intermediate to Advanced skills in Microsoft Office, primarily Excel and Word- Strong written, oral and presentation skills- Strong leadership and conflict resolution skillsIntegon, a Great Place to Work, provides innovative technology and customer support services to major personal lines insurance providers, including Fortune 100 companies rated A+ (Superior), by A.M. Best, for financial strength.
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Quality Control Analyst
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Playas de Tijuana Sección Jardines, México Cellular Performance Institute A tiempo completo**World renowned Cellular Performance Institute looking for a quality control analyst.**The Cellular Performance Institute, located in Playas de Tijuana, is looking for a quality control analyst ensuring that all products meet the required quality standards. The analyst will perform a variety of laboratory tests, implement quality control processes, and...
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Quality Control Analyst
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Playas de Tijuana Sección Jardines, México Cellular Performance Institute A tiempo completo**World renowned Cellular Performance Institute looking for a quality control analyst.** The Cellular Performance Institute, located in Playas de Tijuana, is looking for a quality control analyst ensuring that all products meet the required quality standards. The analyst will perform a variety of laboratory tests, implement quality control processes, and...
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