Senior Performance Quality Analyst, Patient Support Center

A leading healthcare company in Mexico is seeking a Sr Performance Excellence Analyst to evaluate and enhance the performance of its Patient Support Center. This hybrid role requires strong communication and analytical skills, along with 2-5 years of relevant contact center experience. The analyst will provide detailed feedback and support performance review...

Job Description Summary This role is responsible for evaluating the performance of the people, processes and tools that deliver out-standing Contact Center performance. You will join a team of analysts assigned to support the Patient Support Center (PSC). The PSC is a Novartis managed, internal NPS Contact Center staffed by these customer facing roles:...

Summary This role is responsible for evaluating the performance of the people, processes and tools that deliver outstanding Contact Center performance. You will join a team of analysts assigned to support the Patient Support Center (PSC). The PSC is a Novartis managed, internal NPS Contact Center staffed by these customer facing roles: Patient Navigator,...

Senior Software Quality Analyst (100% remote) About the Role Are you ready to make a meaningful impact at a fast-growing tech company transforming how residents interact with their homes? Quality at Zego isn't a checkbox—it's part of our product DNA. What You'll Do Lead end-to-end testing across mobile and web platforms, ensuring every release is stable,...

A leading market research firm is looking for a Senior Operations Quality & Standards Analyst I in Mexico, Ciudad de México. This role focuses on creating and managing BI and analytics solutions to drive operational efficiencies and improvements. The ideal candidate will have experience in data analysis, SQL, and reporting tools like Tableau, and must...

A fast-growing tech company is seeking a Senior Software Quality Analyst to lead testing across mobile and web platforms. You will ensure stability and performance in every release by authoring comprehensive test cases and collaborating closely with developers and product managers. The ideal candidate has over 5 years of experience in software quality...

Salary will be in local currency: Please send your CV in English. The Role Syscon Justice System is seeking a Senior Business Analyst to strengthen its Professional Services department. As a core member of the Professional Services group, the Senior Business Analyst is entrusted to successfully deliver on execute and complete key deliverables, such as...

Senior Real Estate Analyst & Asset Manager Position available at Howard. About Howard Financial Howard Financial is a full‑service back‑office solution for companies and entities with bookkeeping, payroll, and bespoke reporting needs that require accuracy, timeliness, and institutional‑quality reporting without the burden of full‑time staff. We are...

A global tech solutions firm is searching for a Platform Support Analyst to join their remote team. This mid-senior level position requires experience in support and operations, as well as familiarity with IT processes. The analyst will work to support User Acceptance Testing and assist internal teams in enhancing operational efficiency. This role offers...

A leading analytics firm in Mexico City is seeking a Senior Research Analyst to drive market analysis for the oriented plastic films and flexible packaging markets. You will produce high-quality reports, conduct market research, and collaborate with sales teams to enhance client engagement. The ideal candidate has strong analytical skills and experience in...