Operations Support Specialist

**COMPANY OVERVIEW**:We invented mission critical, post-sales logistics. Now, we're reinventing the way industry leading companies move their products through their complete life cycle with tailored, global finished goods distribution, post-sales, reverse logistics and end-of-life solutions. Powered by data and technology, we deliver world class service by leveraging our highly scalable, global infrastructure and end-to-end capabilities.Our RootsOver the course of our sixty years history, Choice Logistics has evolved from an on-demand service parts delivery business focused on the US market, to a global logistics provider. Driven by relationships, credibility and entrepreneurial spirit, we expanded our services and global presence to satisfy fast growing markets with advanced service offerings for our clients.Our FutureToday we offer our clients a single point of contact, anywhere in the world allowing them to enter new markets, scale, and grow faster. Our solutions remove the burden and inefficiency of fixed costs by leveraging our highly variable, flexible global infrastructure and partner network. Our turnkey solutions are supported by a vibrant, diversified, global workforce offering unparalleled flexibility and personal touch. Our advanced proprietary technology operates on a singular, global, cloud-based platform providing effective, real-time, transparent solutions that connect our global logistics network with our clients.Local Support, Everywhere the World Does BusinessChoice offers full, life-cycle logistics solutions, anywhere in the world. With an unsurpassed global infrastructure, we can help you do business where you want, when you want. There is no greater expert operating in the logistics market, and no company is better positioned to offer global, end-to-end supply chain services than Choice.**POSITION OVERVIEW**:The Operations Support Specialist is responsible for supporting clients and vendors and works to ensure Choice Logistics meets client requirements. Working directly with the client, the Operations Support Specialist manages, reports, and investigates inventory inquires. Monitoring the daily operation of the vendor, this individual aids vendors with their daily operational tasks and collaborates with the Regional Field Service Manager to improve performance.**JOB RESPONSIBILITIES**:- Run daily reports to ensure receipts are processed timely and accurately.- Manage stocking location daily compliance to all Choice processes and procedures.- Oversee and support all field related project.- Issues/re-issue service bulletins.- Train stocking location staff on Choice related processes.- Troubleshoot Choice related hardware.- Perform systemic investigation of transactions to resolve inventory issues in a timely manner.- Provide stocking location on-site support/supervision for moves, training, and client load-ups/exits.- Perform and reconcile MIR.- Coding: Dock to Stock & Recode: On Time Performance as needed.- Partner with the Regional Field Service Manager to ensure that assigned Strategic Stocking Locations remain compliant with inventory procedures.- Respond to client request with urgency.- Create and manage receipts for clients to ensure compliance to receipt requirements- Strong verbal and written communication skills.- Must be articulate, analytical, detail oriented and a team player.- Must take initiative and be solution driven.- Ad-hoc work as assigned by manager, inclusive of providing training for vendor partners and operational procedures.**SKILLS/QUALIFICATIONS**:- Associates or Bachelor’s degree preferred- Strong computer skills.- Basic understanding of MS Office products, such as Word and Outlook.- Strong knowledge of MS Excel required- Ability to work independently and in a team environment- Ability to prioritize and multi-task appropriately- Understanding of inventory management and warehouse operations is a plus- Strong analytical and follow-up skillsPay: $25,000.00 per month