Operations & Administrative Support Specialist (VC)

hace 7 días

Chihuahua Chih, México Solvo Global A tiempo completo

Descripción del puesto

Estamos buscando un Operations & Administrative Support Specialist proactivo y orientado al detalle para asistir en tareas transversales relacionadas con soporte en Zoho, Recursos Humanos, Servicios al Cliente y Finanzas. Este rol es ideal para alguien que se desempeñe bien en entornos dinámicos, disfrute trabajar con herramientas digitales y se sienta cómodo gestionando múltiples procesos administrativos.

Responsabilidades

Zoho Support:

  • Actualizar Zoho: registrar contratos y agregar horas.
  • Mover sesiones de un proyecto a otro.
  • Soporte básico en Zoho y atención a solicitudes iniciales del personal (ej.: no pueden ver proyectos, agregar sesiones o encontrar carpetas de clientes).

Recursos Humanos (HR):

  • Gestionar el correo de RRHH.
  • Publicar vacantes y recopilar hojas de vida.
  • Subir hojas de vida y realizar preselección.
  • Crear correos electrónicos para candidatos.
  • Crear perfiles en Zoho.
  • Realizar verificaciones de antecedentes.
  • Gestionar invitaciones de calendario (PTO) y calendario de cumpleaños.
  • Preparar enmiendas de contratos cuando sea necesario.

Servicios:

  • Procesar cancelaciones de suscripciones comprometidas.
  • Transferir horas en Zoho.
  • Enviar enlaces de Greenwood.
  • Pausar/cancelar suscripciones y actualizar la información requerida.

Finanzas:

  • Suscripción Flex Hour (uso basado): enviar correos a clientes y procesar pagos.
  • Seguimiento de cuentas por cobrar (monitorear clientes con saldo negativo y dar seguimiento).
  • Procesar reembolsos.
  • Gestionar facturas de terceros (mensual).
  • Contactar clientes/partes interesadas por pagos rechazados.

Habilidades y calificaciones

Hard Skills:

  • Dominio de Zoho CRM/Projects: navegación, actualización de registros, solución de problemas y gestión de sesiones.
  • Herramientas administrativas de RRHH: experiencia en revisión de hojas de vida, gestión de correos, programación de calendario y procesos de onboarding.
  • Soporte financiero: familiaridad con facturación, procesamiento de pagos y seguimiento de cuentas por cobrar.
  • Manejo de herramientas de correo y calendario (Gmail/Outlook, Google Calendar).
  • Nivel intermedio en Excel o manejo de hojas de cálculo para seguimiento de horas, pagos y datos de clientes.
  • Inglés avanzado para comunicación con clientes y documentación.

Soft Skills:

  • Atención al detalle.
  • Capacidad para multitareas y gestión del tiempo.
  • Excelentes habilidades de comunicación.
  • Trabajo en equipo.
  • Adaptabilidad.

Job Type: Part-time

Work Location: In person

  • Operations & Administrative Support Specialist

    hace 3 días

    Chihuahua, Chihuahua, México Solvo Global A tiempo completo

    Solvo is hiring Operations & Administrative Support Specialist Job Description:We are looking for a proactive and detail-oriented specialist to provide operational and administrative support across multiple areas. This role includes assistance with Zoho, Human Resources, Customer Services, and Finance. Perfect for someone who thrives in dynamic...

  • Operations Support Specialist

    hace 4 semanas

    Chihuahua, México Choice Logistics A tiempo completo

    **COMPANY OVERVIEW**:We invented mission critical, post-sales logistics. Now, we're reinventing the way industry leading companies move their products through their complete life cycle with tailored, global finished goods distribution, post-sales, reverse logistics and end-of-life solutions. Powered by data and technology, we deliver world class service by...

  • Windows Specialist

    hace 2 semanas

    Chihuahua, México AXA Group Operations A tiempo completo

    Join to apply for the Windows Specialist role at AXA Group Operations . We are a world‑leading insurance company dedicated to protecting what matters. With 153,000 employees in 54 countries and serving 105 million customers, we foster a vibrant community that values inclusion, diversity, and respectful collaboration. About the Entity AXA Group Operations...

  • Windows Specialist

    hace 2 semanas

    Chihuahua, México AXA Group Operations A tiempo completo

    Join to apply for the Windows Specialist role at AXA Group Operations. We are a world‑leading insurance company dedicated to protecting what matters. With 153,000 employees in 54 countries and serving 105 million customers, we foster a vibrant community that values inclusion, diversity, and respectful collaboration. About the Entity AXA Group Operations is...

  • Windows Specialist

    hace 2 semanas

    Chihuahua, México AXA Group Operations A tiempo completo

    Join to apply for the Windows Specialist role at AXA Group Operations. We are a world‑leading insurance company dedicated to protecting what matters. With 153,000 employees in 54 countries and serving 105 million customers, we foster a vibrant community that values inclusion, diversity, and respectful collaboration. About the Entity AXA Group Operations is...

  • Windows Specialist

    hace 3 días

    Chihuahua, México Axa Group Operations A tiempo completo

    Join to apply for the Windows Specialist role at AXA Group Operations. We are a world-leading insurance company dedicated to protecting what matters. With 153,000 employees in 54 countries and serving 105 million customers, we foster a vibrant community that values inclusion, diversity, and respectful collaboration. About the Entity AXA Group Operations is a...

  • Windows Specialist

    hace 3 días

    Chihuahua, México Axa Group Operations A tiempo completo

    Join to apply for the Windows Specialist role at AXA Group Operations.We are a world-leading insurance company dedicated to protecting what matters.With 153,000 employees in 54 countries and serving 105 million customers, we foster a vibrant community that values inclusion, diversity, and respectful collaboration.About the EntityAXA Group Operations is a key...

  • Windows Specialist

    hace 3 días

    Chihuahua, México Axa Group Operations A tiempo completo

    Join to apply for the Windows Specialist role at AXA Group Operations.We are a world-leading insurance company dedicated to protecting what matters.With 153,000 employees in 54 countries and serving 105 million customers, we foster a vibrant community that values inclusion, diversity, and respectful collaboration.About the EntityAXA Group Operations is a key...

  • Digital Operations Specialist

    hace 6 días

    Juárez, Juárez, Chih., México Maxima Apparel A tiempo completo

    Job Description – Digital Operations Specialist. Position Summary The Digital Operations Specialist supports and executes operational processes across e-commerce, dropship, Amazon 3P, and wholesale channels. This role manages order processing, inventory updates, fulfillment tasks, returns processing, EDI transmissions, and coordination with warehouse and...

  • Major Incident

    hace 4 semanas

    Chihuahua, México Axa Group Operations A tiempo completo

    Major Incident & Problem Management OfficerAbout AXA As a world-leading insurance company, we act for human progress by protecting what matters.With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community.Inclusion and diversity link closely with our values, and together we're nurturing a...