Telephony Operations Management Analyst

hace 1 semana

Tlaquepaque, México Hewlett Packard A tiempo completo

**Responsibilities**- Leads multiple complex operational processes throughout the entire sales cycle, consistently measuring, reviewing, and analyzing their efficiency and effectiveness to drive continuous improvement.- Develops and implements strategic plans for optimizing and aligning complex operational processes with the organization's long-term goals and objectives.- Handles a portfolio of critical operational processes, ensuring efficiency, performance targets achievement, and adaptability to changing business needs.- Utilizes advanced data analysis techniques to gain deep insights into process performance, enabling data-driven decision-making.- Collaborates closely with senior executives, cross-functional teams, and external partners to ensure processes support the overall business strategy and objectives.- Develops comprehensive risk management strategies, including risk assessments, mitigation plans, and contingency measures, to minimize disruptions to operations.- Sets high standards for quality assurance by implementing robust quality control measures, and ensuring processes consistently meet or exceed performance standards.- Generates detailed reports and presents complex data to senior management and stakeholders, conveying actionable insights and recommendations effectively.- Addresses complex operational challenges and escalations promptly, leveraging extensive experience and expertise.- Mentors a team of operational process professionals, fostering their growth, development, and performance excellence.**Education and Experience Required**- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.- Typically has 7-10 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field.**Preferred Certifications**- Certified Sales Operations Professional (CSOP)**Knowledge & Skills**- Accounting- Agile Methodology- Auditing- Automation- Business Operations- Business Process- Business Requirements- Change Management- Continuous Improvement Process- Data Analysis- Finance- Key Performance Indicators (KPIs)- Lean Manufacturing- Lean Six Sigma- Process Improvement- Project Management- SAP Applications- Six Sigma Methodology- Supply Chain- Workflow Management**Cross-Org Skills**- Effective Communication- Results Orientation- Learning Agility- Digital Fluency- Customer Centricity**Impact & Scope**- Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.**Complexity**- Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

  • Telephony Operations Management Analyst

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Responsibilities** - Leads multiple complex operational processes throughout the entire sales cycle, consistently measuring, reviewing, and analyzing their efficiency and effectiveness to drive continuous improvement. - Develops and implements strategic plans for optimizing and aligning complex operational processes with the organization's long-term goals...

  • Business Operations Analyst

    hace 3 días

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Business Operations Analyst Arrow Electronics is looking to hire Business Operations Analyst to join our team in Guadalajara! **This position requires fluency in English, please provide your CV/resume in English.** **What You'll Be Doing** - Queue management: Responds to ticket requests for item set ups, pricing/costing, authorizations and...

  • Business Operations Analyst

    hace 5 días

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Business Operations Analyst Arrow Electronics is looking to hire Business Operations Analyst to join our team in Guadalajara! **This position requires fluency in English, please provide your CV/resume in English.** **What You'll Be Doing** - Responds to ticket requests for item set ups, pricing/costing, authorizations and troubleshooting...

  • Business Operations Analyst

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    As a **Supply chain - Business Operations Analyst,** you will have a win-win opportunity: Use your skills to implement integrated solutions, then grow your own career through a variety of paths inside one of the world’s leading technology companies.The Primary role will be to own logistics, procurement and order management related operational processes...

  • Renew Business Operations Analyst Itad

    hace 4 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary****Renew Business Operations Analyst for IT Asset Disposition Device Recovery Services**- This role is responsible for managing supply chain product renew business operations and processes for a country or regional business unit with minimum supervision. The role reviews current business processes and performance metrics for regional and global...

  • Business Operations Analyst

    hace 2 semanas

    Tlaquepaque, Jalisco, México myGwork - LGBTQ+ Business Community A tiempo completo

    This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Business Operations AnalystDescription -Job SummaryThis role is responsible for managing supply chain processes for a regional or global business unit while applying discretion and...

  • Sr. Analyst, Data Management

    hace 3 días

    Tlaquepaque, México Herbalife A tiempo completo

    Overview:**Sr. Analyst, Data Management | Level: Staff IV / Coordinator****Recruiter: Paulina Rivera****This position reports to: Ricardo Cabrera - Manager, Global Data Management**STATEMENT:The Data Analyst is responsible for processing cross regional and/or corporate project tasks, Production Revision Requests (PRRs), non-project Engineering Changes (ECs)...

  • Business Operations Analyst

    hace 1 semana

    Tlaquepaque, México Micron A tiempo completo

    Micron is the place for you to expand your caliber by working on key projects, developing the leader in you! We provide online learning opportunities and on-the-job training to upgrade your skills. We have a dedicated Micron University for your online learning. **Description**: Micron Technology’s vision is to transform how the world uses information to...

  • Sales Operations Analyst

    hace 2 semanas

    Tlaquepaque, México Aruba Networks A tiempo completo

    Aruba, a Hewlett Packard Enterprise (HPE) company, advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining the "Intelligent Edge" Aruba is creating new customer experiences by building intelligent spaces and digital workspaces -...

  • Business Engineer

    hace 2 semanas

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Business Engineer - Operations Data Analyst***:Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023...