Customer Service Representative
hace 2 semanas
**What the role is about**:**Who is our client?**The world's most personal music streaming service, with 53 million tracks and a global presence in over 180 countries.**Responsibilities**:- Identify customer issues and collaborate with the team to find practical solutions.- Take ownership of customer cases, ensuring end-to-end resolution.- Provide service to our global customer base in multiple languages.- Take ownership of customer issues, solve problems, and handle cases from start to finish.- Work collaboratively with the team.- Attend regular meetings with team members and managers.- Participate in projects as assigned.**Required Skills and Qualifications**:- Adaptability: Ability to thrive in a fast-paced environment and quickly adapt to changes.- Communication: Excellent verbal and written communication skills with colleagues and customers.- Empathy: Genuine care for customers' needs and a passion for helping others.- Quick Learner: Willingness to embrace new ideas, push boundaries, and strive for continuous improvement.- Collaboration: Strong team player who understands the importance of working together for success.- Language Proficiency: Impeccable written and spoken English and Portuguese proficiency.**Preferred (Nice to Have) Skills**:- Tech Savviness: Knowledge of mobile and digital technology.- Support Experience: Previous work experience in a customer support environment.
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Customer Service Representative
hace 6 días
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers' perspective showing empathy. • Active...
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Customer Service Representative
hace 6 días
Guadalajara, México Tata Consultancy Services A tiempo completoCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...
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Customer Service Representative
hace 3 semanas
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network.We are hiring **Customer Service Representative****Requirements**:-...
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Customer Service Representative
hace 4 semanas
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network.We are hiring **Customer Service Representative****Requirements**:-...
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Customer Service Representative
hace 3 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service RepresentativeRole Type: Full time, On-siteLocation: Guadalajara, Mexico• Advanced proficiency in English Key Skills: • Advanced English communication skills• Proven Customer Support experience or experience as Client Service Representative• Ability to appreciate the customers’ perspective showing empathy.• Active listening...
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Customer Service Representative
hace 7 días
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. We are hiring **Customer Service...
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Customer Service Representative
hace 2 semanas
Guadalajara, México Helpware A tiempo completo**About Us**: Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...
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Customer Service Representative
hace 6 días
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service RepresentativeRole Type: Full time, On-siteLocation: Guadalajara, Mexico• Advanced proficiency in English Key Skills: • Advanced English communication skills• Proven Customer Support experience or experience as Client Service Representative• Ability to appreciate the customers' perspective showing empathy.• Active...
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Customer Service Representative
hace 3 semanas
Guadalajara, Jal., México Tata Consultancy Services A tiempo completoResponsibilities: - Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms,...
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Customer Service Representative
hace 6 días
Guadalajara, México Tata Consultancy Services A tiempo completoJob Role: Customer Service Representative Work Model: Onsite Job Description: At least 1 year' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
