Data Support Associate Ii

hace 3 semanas

Guadalajara, México DEPROC CONSULTORIA EN PROCESOS Y COACHING A tiempo completo

**Responsibilities include**:- Proactively identify risks, opportunities, and issues to verify that the highest level of customer satisfaction is achieved.- Document activity and coordinate via Project Management systems.- Support and contribute on various project activities, including SCRUM meetings, project plan updates, internal communication, tracking progress of tasks, and follow-up.- Participate in client presentations and functionality demonstrations.**Preferred Experience**- At least 2 years IT/OT systems management experience and knowledge in: server hardware; network infrastructure; firewall configuration; cybersecurity; and data storage- Experience with Data Acquisition System (DAS) or SCADA software platforms.- Ability to read electrical, network, infrastructure, and cabling drawings.- Scripting and task automation- Understanding of SaaS cloud-delivered software, data integration and remote collaboration- Excels at coordinating efforts via Trello and Jira- Prior experience with visualization tools (e.g. Tableau, PowerBI, Redash) is a plus.- Experience working cross-functionally in both technical and non-technical team settings.**Required Qualification & Education**- Minimum 2 years of related professional experience- Direct or indirect end-user service experience and/or experience providing remote support.- Proven capability to work on a remote team.**Required Skills & Competencies**- Analytical problem-solving mindset- Excellent technical communication skills (verbal, written) for range of audience (low-tech to high-tech)- Present information to both in-house and client audiences- Be able to both lead and take direction as an effective team player.- Exceptional organizational skills- Proficiency with standard office and project management software- Ethical, responsible, and reliable**Preferred Skills & Competencies**- Firm understanding of Excel for basic data transformation and analysis.- Experience with scripting languages (e.g. Python, Ruby, R) is desirable.- Proficiency in SQL and experience working with relational databases.- Strong problem-solving skills including a solid understanding of mathematical concepts such as probability, statistics, and basic linear algebra.- Strong problem-solving skills including a solid understanding of mathematical concepts such as probability, statistics, and basic linear algebra.Tipo de puesto: Tiempo completoSueldo: $51,735.00 - $73,907.00 al mesHorario:- Turno de 8 horasPrestaciones:- Ayuda o servicio de transporte- Seguro de gastos médicos mayores- Seguro de vida- Trabajo desde casa- Vales de despensaLugar de trabajo: Empleo presencial

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