Inside Sales Representative

At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people’s lives around the globe.Promotes the products of Lifecycle & Customer Services, such as Preventative Maintenance Contracts, Extended Warranty Agreements, Advanced Calibration Services, Laser, rConnect, Step-Tec, NADCAP, consumables, and related items.Ensure account management activities are met, including but not limited to; answering inbound calls providing customers with quotes for products and services, processing quotes to orders, sales requests, and status updates. Keeps customers informed on delivery status, backorders, and past-due shipments and returns.Maintain individual contact records in MS CRM indicating pertinent discussion details that may affect future follow-up calls.Contact current and prospective customers in designated market areas through customer lists, business directories, the internet, and other sources to qualify leads and explain products and services offered.Develop an accurate list of prospects from directories, trade and professional association publications, the internet, and other public information.Associate’s Degree and two to four years related experience and/or training; or equivalent combination of education and experience.Prior direct or inside sales in a manufacturing or industrial experience are preferred.Knowledge and experience with Microsoft Office Systems, including Microsoft Word, Excel, and PowerPoint. Knowledge of Great Plains, ACT, and MS CRM or similar software programs is helpful.Ability to read, analyze, and interpret documents such as processes and procedures, technical journals, and legal, financial, and sales documents.The physical demands described here must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and talk or hear. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position may occasionally require the employee to travel to customer sites, trade shows, or other company locations. Travel expectation is roughly 20%.The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts or airborne particles. The noise level in the work environment is usually moderate.Must have a valid driver's license.**Benefits**:Clear vision and purpose"We are a sustainability and innovation leader providing superior customer value" is our vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our daily work.Sustainability and innovation focusWe have high sustainability and innovation goals. Let's work towards a sustainable future together.Excellent learning toolsAt GF we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses.Great career opportunitiesYour contact- Av. Industrias #110, PIMSA Oriente Apodaca- 66603 Nuevo León- Mexico