Director Program Management

Through the collective strength of 170,000 team members across 30 countries and responsible, sustainable operations, Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We welcome people of all backgrounds. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people’s lives. Together, let’s create the extraordinaryJob SummaryTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Director Program Management_ located_- in _- Flex GDL North_- Reporting to the _- Sr Director, WW CEC Program Management _- This_ role will be Responsible developing corporate, global and organizational policies, and directing cross functional activities to deliver quality programs to external customers, with the overall focus to ensure customer satisfaction and retention in order to generate growth for the business.What a typical day looks like:- Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flex’s products and services. Act as the primary point of contact between the business and its clients.- Oversee the scheduling, coordination and implementation of contracted Flex’s products and services for assigned clients.- Coordinate with the client and Flex operations to determine data requirements, production schedule and deliverables as required.- Ensure effective communication of strategy as required between cross functional teams to ensure project / product or service has a smooth and timely transition through all phases of documented development processes.- Work with the Director and Management team with regard to coordination of team members to ensure key metrics are monitored per account and that customer satisfaction is closely monitored.- Innovate and authorize projects using broad and far vision and expertise in customer requirements to improve and/or extend the value proposition to existing customers, linking them more firmly to Flex.- Participate in and/or support major contract negotiations.- Be responsible to drive, collaborate and steer business development activities to win replacement and growth business.- Provide business proposal support and inputs for existing and new business.- Monitor and support the program team to ensure an effective use of and participation in Quarterly Business Review process.- Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.Here is some of what you’ll need (required):- A bachelor’s degree in business, engineering, or sciences; MBA is preferred.- Requires senior experience working progressively and advancing program management and/or business development experience.- Excellent English- Ability to work with internal teams and executive management as well as external customers to maximize mutual benefit.- Demonstrated ability to successfully influence senior level management, executives and key clients. Strong negotiation skills required.- Senior experience working with P&L, QBR´s & operations.- Previous experience working in the industry.- Knowledge working with PCBA/PCB AND SMTWhat you’ll receive for the great work you provide:- Competitive Salary.- Life & Medical insurance.- Christmas Bonus.- Food Coupons.- Saving Fund.EF55Job CategoryOperations**Required Skills**:Optional Skills:At Flex, we believe in the power of diversity and inclusion and know there is much more to a great employee than just a list of requirements - if you are excited about a role (but don’t meet every bullet-point), we encourage you to apply. You might be just who we are looking for Our inclusive environment welcomes individuals of any age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process..