Major Incident

hace 3 semanas


Ciudad de México ASTECI A tiempo completo

Asteci consultoría especializada en perfiles de TI busca tu talento como:**Major Incident****Requisitos**- Escolaridad: Lic. Informática, Ing. Sistemas computacionales o afines- Ingles Avanzado**Conocimientos en**:- Gestión de incidentes mayores en el soporte de entornos de TI complejos en una organización grande.- Manejo de conferencias de incidentes que involucran equipos de soporte de múltiples geografías.- Certificado en ITIL Foundations (ITIL V3, 2011 o V4).**Actividades**- Responsable de impulsar la recuperación de incidentes mayores, trabajará identificar riesgos y diseñar un plan para mitigar esos riesgos. Si bien este no es un rol basado en turnos, debe estar disponible las 24 horas del día, los 7 días de la semana para manejar cualquier interrupción importante durante su semana de guardia designada.- Responsable de colaborar con varios equipos de soporte y proveedores- Responsable de realizar revisiones posteriores al incidente e impulsar a los equipos a identificar las causas principales, las lecciones aprendidas y un plan para evitar que vuelvan a ocurrir incidentes similares.**Ofrecemos**- Prestaciones de ley desde primer día- Seguro de vidaSi estas interesado en participar en esta oportunidad, postúlate por este medio con tu CV actualizado y a la brevedad nos pondremos en contacto contigoTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $20,321.75 - $25,040.94 al mesHorario:- Turno de 8 horasPrestaciones:- Seguro de vidaTipos de compensaciones:- Bono mensualIdioma:- Inglés (Obligatorio)Lugar de trabajo: remoto híbrido en 06880, Ciudad de México


  • Major Incident Management

    hace 2 semanas


    Ciudad de México Thomson Reuters A tiempo completo

    **Major Incident Manager** Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you. Join our team! The primary purpose of the Major Incident Manager role is to ensure that Major Incidents are dealt with effectively and efficiently and that...

  • Major Incident Manager

    hace 2 semanas


    Ciudad de México Amer Sports A tiempo completo

    Hybrid, Mexico City Amer Sports is looking for a **Major Incident Manager** to lead the response and resolution of **high-priority IT incidents**. If you thrive in a fast-paced environment, have strong **problem-solving skills**, and can efficiently **coordinate across teams**, this is the perfect opportunity for you! In this role, you will act as the...

  • Major Incident Manager

    hace 2 semanas


    Ciudad Guerrero, México Northern Base Technologies LLP A tiempo completo

    **Job Title: Major Incident Manager** **Location: Mexico / Remote** **Contract** **Job Summary**: **Job Overview**: We are seeking a motivated, energetic individual with strong technical knowledge, project management, and communication skills for the position of Major Incident Manager. This individual will be responsible for driving incident resolution...

  • Major Incident Manager

    hace 5 días


    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Major Incident ManagerAre you ready to lead and transform the way we handle critical technology incidents?At Thomson Reuters, we pride ourselves on being at the forefront of innovation and excellence in the technology sector. We are seeking a highly analytical ITSM professional to join our team as a Major Incident Manager. In this pivotal role, you will be...

  • Major Incident

    hace 1 semana


    , Ciudad de México, CDMX AXA Group Operations A tiempo completo

    Av. Felix Cuevas 366 Piso 2 Tlacoquemecatl, CIUDAD DE MÉXICO, MX, 03200OPERATIONAL EXCELLENCE AND PROJECT MANAGEMENT11576GO_MX_3TMEkia BOUSSOUIJob DescriptionAbout AXAAs a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly...


  • Ciudad de México, Ciudad de México Capgemini Engineering A tiempo completo

    Reclutador:David ReyesPosición:Consultor ITIL Major Incident ManagementUbicación: AguascalientesIndustria: RetailModalidad de trabajo: HíbridoTus funciones:Registrar incidentes de IndisponibilidadRegistrar incidentes de Críticos o Fallas MasivasConfirma prioridad, síntomas y grupo resolutor(s)Comunicación efectiva hacia IT LocalesAplicar...


  • Ciudad de México, Ciudad de México Capgemini A tiempo completo

    Our client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...


  • Ciudad de México Citi A tiempo completo

    The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified...

  • Incident Manager

    hace 2 semanas


    Ciudad de México Tech Mahindra A tiempo completo

    **This position is also open to work remotely from anywhere in Mexico****Who is Tech Mahindra?**At Tech Mahindra, we not only provide Agile and DevOps methodologies to our customers, we have adopted the same within the company as well. Our nimble processes are not mired in red tape, yet robust, flexible and result-oriented. We are Software Engineers,...


  • Ciudad de México, Ciudad de México Capgemini A tiempo completo

    Our client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...