Support Engineer
hace 4 semanas
**Support Engineer/Solution Engineer**Required skills:- COSTUMER SUPPORT, Costumer experience and Custumer Service- Experience Providing Level 1 and Level 2 technical support.- Passion for providing outstanding customer service- Process analysis and development expertise- Exceptional presentation skills, strong verbal and written communication skills- Exceptional interpersonal skills.- Ability to present ideas in a clean, user-friendly way.- BILINGUAL**Education**:- B S or B A degree- Preferred majors: Business Management, Engineering, Computer ScienceWhat we offer:- Flexible work hours- Benefits by law- Vacations for Easter and Christmas + personal days (30 days)- SGMM & SGMM (Menores)Tipo de puesto: Tiempo completoSalario: A partir de $30,000.00 al mesHorario:- Turno de 8 horasPrestaciones:- Seguro de gastos médicos mayores- Trabajar desde casa- Vacaciones adicionales o permisos con goce de sueldo
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AI-Augmented Technical Support Engineer
hace 4 horas
Aguascalientes, México Crossover A tiempo completoA global tech services company is seeking a Technical Support Engineer to provide advanced customer support, combining human judgment with AI capabilities. The ideal candidate has at least 3 years of experience in a technical support role and advanced proficiency in generative AI. You will work on complex issues, enhance AI systems, and ensure customer...
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AI-Enhanced Technical Support Engineer
hace 3 días
Aguascalientes, México Crossover A tiempo completoA technology solutions company is seeking a Technical Support Engineer to bridge sophisticated customer requirements with AI capabilities. This role involves investigating complex troubleshooting scenarios while enhancing AI systems with human judgment. Candidates must have a minimum of three years of experience in a technical support role, coding skills for...
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AI-Driven Application Support Engineer
hace 2 semanas
Aguascalientes, México Crossover A tiempo completoA prominent technology company is seeking an Application Support Engineer in Aguascalientes, Mexico. The role focuses on solving complex customer issues using AI tools while enhancing the AI system. Candidates should have a minimum of 3 years in technical customer support and advanced skills with generative AI. This full-time position offers $30 USD/hour and...
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AI-Enhanced Application Support Engineer
hace 3 semanas
Aguascalientes, México Crossover A tiempo completoA global technology company seeks an Application Support Engineer for a remote role focusing on AI-enhanced customer resolutions. Applicants should have a minimum of three years in technical customer support, with advanced proficiency in generative AI tools. Responsibilities include investigating complex technical failures and enhancing AI capabilities. This...
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L2 Production Support Engineer
hace 2 semanas
Aguascalientes, México Capgemini A tiempo completo**RH**:Héctor Hernández **Position: L2 Production Support Engineer** **Location**:Mexico / Remote **Industry - Sector**:Financial Services - Banking **What you’ll do?** - L2 Production Support **What you’ll bring**: - Experience as a L2 support engineer - Good communication skills with ability to articulate the technical and functional aspects of...
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Production Support Engineer
hace 3 semanas
Aguascalientes, México Capgemini A tiempo completo**Production Support Engineer**:**RH**:Vicente Ramirez**Location**:Remote**What you’ll do?**- Act as the primary onsite point of contact for customer issues and escalations.- Analyze and resolve issues related to AWS Lambda, DynamoDB, and PostgreSQL databases.- Use database management tools for maintenance and performance tuning.- Handle Linux-based...
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Remote Linux Desktop
hace 3 semanas
Aguascalientes, México Canonical A tiempo completoA leading open-source technology firm is seeking a Linux Engineer/Administrator to provide outstanding technical support for customers leveraging Ubuntu. The role requires excellent communication skills and the ability to manage customer issues effectively while ensuring satisfaction. The position is globally remote, emphasizing a distributed work...
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Remote Cloud Support Engineer
hace 4 horas
Aguascalientes, México Canonical A tiempo completoA leading open source software provider is hiring a Cloud Support Engineer to provide exceptional support for Ubuntu and other open-source products. In this role, you will investigate complex issues, ensure the highest customer satisfaction, and maintain knowledge base documentation. We're looking for individuals with strong Linux and cloud computing...
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Open Source Linux Engineer, L3 Support
hace 3 semanas
Aguascalientes, México Canonical A tiempo completoA leading open source software company seeks a Software Engineer - L3 Support for remote work. You will resolve complex issues related to Linux infrastructure and collaborate closely with engineering teams. Ideal candidates have experience with Ubuntu and open source software, alongside a strong background in Computer Science. This position offers a personal...
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Data Support Engineer
hace 2 semanas
Aguascalientes, México Capgemini A tiempo completoAguascalientes- Data Support Engineer**About Capgemini Group**Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse...