Ops Sup Supervisor
hace 7 días
The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Lead and mentor a small Operation Support team (typically up to 10) through delegating daily tasks and responsibilities as well as recommending new work procedures to help streamline operations- Conduct training, monitor quality and quantity of team work and provide feedback on performance, including making recommendations on pay increases, promotions, terminations, etc.- Analyze operations information and make evaluative judgements to solve problems- Responsible for identifying and resolving routine problems and operational issues with broader departmental impact within established procedures- Identify hiring needs to ensure adequate staffing- Serve as a backup for manager, as needed**Qualifications**:- 0-2 years of relevant experience- Direct line management experience in a call center or production environment preferred- Working knowledge of financial industry preferred- Proactive leadership and motivational skills- Proven organization and time management skills- Demonstrated problem-solving and decision-making skills- Consistently demonstrates clear and concise written and verbal communication skills**Education**:- Bachelor’s degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.- **Job Family Group**:Operations - Core- **Job Family**:Operations Support- **Time Type**:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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Ops Sup Supervisor
hace 7 días
Puebla, México Citi A tiempo completoThe Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Supervisor Operativo de Audiencias y Revisión de
hace 7 días
Puebla, México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Supervisor Operativo de Audiencias y Revisión de
hace 7 días
Puebla, México Citi A tiempo completoThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
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Ops Accounting Sr Supervisor
hace 4 semanas
Puebla, México Citi A tiempo completo**Responsibilities**:- Supervises an accounting unit or medium team.- Applies advanced analytical skills and knowledge of data analysis tools and methodologies as they pertain to Ops Accounting.- Impacts the team and closely related work teams by influencing decisions through advice or facilitating services; accountable for end results.- Typically deals with...
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Ops Sup Analyst 2
hace 1 semana
Puebla, México Citi A tiempo completoEl Analista de Apoyo de Operaciones 2 es un puesto de nível intermedio a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones. Además, el...
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Operador de Mantenimiento
hace 19 minutos
Puebla, México Holiday Inn Puebla La Noria A tiempo completoOperador de Mantemimiento*Perfil requeridoObjetivo: Operar, controlar y mantener el buen funcionamiento de todas las habitaciones Estándares de desempeño: Reducción de reportes de ama de llaves para habitaciones. Reducción de reportes hot line por el departamento de room service Principales Actividades: 1. Resolver los reportes generales de...
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On-Site Auto Paint Ops
hace 4 semanas
Puebla, México Ppg A tiempo completoA global leader in coatings is seeking an Optima Solutions Supervisor in Puebla, Mexico.You will coordinate on-site operations, ensure compliance with safety and quality standards, and lead improvement initiatives.The ideal candidate holds an engineering degree with over four years of experience in automotive painting processes, possesses knowledge of...
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Coordinador De Control Division Sur
hace 4 semanas
Puebla, México Citi A tiempo completoThe Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team.The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...
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Coordinador De Control Y Riesgo Division Sur
hace 4 semanas
Puebla, México Citi A tiempo completoThe Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team.The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...
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Bpo Quality Analyst Supervisor
hace 4 semanas
Puebla, México Taskus A tiempo completo.BPO Quality Analyst Supervisor page is loaded## BPO Quality Analyst Supervisorlocations: Puebla, Mexicotime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 31, **** (22 days left to apply)job requisition id: R\_****\_*********About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer...
