Visiónplus Support Engineer

hace 3 semanas


ExEjido de Santa Úrsula Coapa, México STO Consulting A tiempo completo

STO CONSULTING, Somos una empresa consultora de TI, estamos en búsqueda de un VisionPLUS Support Engineer, para laborar de manera Hibrida. el salario es por honorarios de 62k a 73k libres.**Objetivo del Puesto**Brindar soporte técnico especializado para la plataforma VisionPlus, asegurando la continuidad operativa de los servicios relacionados con tarjetas, transacciones y procesamiento financiero. Resolver incidentes, realizar análisis de causa raíz y colaborar con equipos de desarrollo e infraestructura para mantener la estabilidad del sistema**Requisitos Técnicos**- 5+ años de experiência con **VisionPlus** (modularidad CMS, FAS, TRAMS, etc.).- Conocimientos sólidos en **Unix/Linux**, **Oracle SQL**, **JCL**, **COBOL** (si se usa en mainframe).- Familiaridad con herramientas de monitoreo como **Dynatrace**, **Splunk**, **Nagios**, etc.- Experiência en entornos bancarios o financieros.- Inglés técnico intermedio-avanzado.**Responsabilidades Principales**- Monitorear el entorno de producción de VisionPlus y sistemas relacionados.- Atender y resolver incidentes técnicos en tiempo real, minimizando el impacto al negocio.- Realizar análisis de causa raíz (RCA) y documentar soluciones.- Ejecutar scripts, validaciones y procesos batch en entornos Unix/Linux.- Coordinar con equipos de desarrollo, QA e infraestructura para implementar soluciones permanentes.- Participar en guardias (on-call) y turnos rotativos para soporte 24/7.- Asegurar el cumplimiento de SLA y políticas de seguridad de la información.- Automatizar tareas repetitivas mediante scripting (Shell, Python, etc.).- Generar reportes de disponibilidad, rendimiento y errores del sistema.Tipo de puesto: Tiempo completoSueldo: $63,000.00 - $72,000.00 al mesPregunta(s) de postulación:- Cuantos años de experiência tienes en Soporte para VisionPLUS?- Cuantos años de experiência tienes en Unix/Linux, Oracle SQL, JCL, COBOL?- Cuantos años de experiência tienes en Mainframe?- Cuantas con experiência en herramientas de monitoreo como Dynatrace, Splunk, Nagios, etc.? y cuantos años.- Cuentas con experiência en sector Bancario o financiero?Lugar de trabajo: remoto híbrido en 04980, Ex-Ejido de Santa Úrsula Coapa, CDMX


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