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SummaryGrounded in our Purpose to “care for People so they can be their Best,” a Sales Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities.With passion, care, and a strong work ethic, Sales Manager actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.- **Experience**- Proven experience in a Leisure Sales role within the luxury hospitality segment - luxury resort experience preferred (minimum 3 years)- ** Core Responsibilities**- Drive and implement leisure sales strategies to grow revenue across transient and group segments- Build and maintain strong relationships with leisure travel partners, key accounts, and luxury consortia (RFP management)- Prospect, negotiate, and contract new leisure transient accounts to expand the client base- Represent the hotel at trade shows, FAM trips, roadshows, and sales missions to strengthen brand presence- Partner with marketing and revenue teams to design leisure packages and seasonal promotions that drive demand- Collaborate cross-functionally with reservations, operations, and revenue management to ensure a seamless guest experience- ** Strategic & Analytical Focus**- Identify new business opportunities through market trends and competitor analysis, with strong knowledge of the Mexican and international markets- Leverage sales platforms and market intelligence tools to manage client portfolios and monitor performance- Undertake strategic sales trips within designated territories as outlined in the annual marketing plan- Ensure timely and accurate updates to internal systems for reporting and decision-making Qualifications- Strong communication, negotiation, and influencing skills with a track record of driving revenue growth- Experience with seasonality and Caribbean or Mexican resorts preferred- Demonstrated success in dynamic, high-demand luxury hospitality markets- Professional, adaptable, and client-focused approach to relationship management- Bilingual - Spanish and English- Previous experience in hotel openings is highly preferred
