Amazon Connect Architect: AI-Powered Contact Center Pro

A financial services firm in Mexico City is seeking an Amazon Connect Engineer to lead the design and optimization of AI-powered, scalable contact-center solutions. The ideal candidate will have over 3 years of experience in cloud contact-center platforms and hands-on expertise with Amazon Connect. Responsibilities include architecting Connect instances,...

We're looking for a hands‑on Amazon Connect Engineer who can turn complex customer‑service requirements into secure, scalable, AI‑powered contact‑center solutions on AWS. You will own design, build, and optimization of Connect instances that leverage the latest capabilities—omnichannel routing, generative‑AI self‑service, and real‑time...

A financial services company located in Mexico City is seeking a Mid-Senior level Amazon Connect Engineer. This role focuses on designing, building, and optimizing contact-center solutions on AWS. Key responsibilities include configuring Amazon Connect, designing IVR experiences, and integrating AWS services. Candidates should have at least 3 years of...

Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving...

Sr. Delivery Consultant - Amazon Connect, Professional Services 1 day ago Be among the first 25 applicants Job Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS...

A financial services company in Mexico City is seeking a Dialer Manager to optimize call center operations using Amazon Connect, focusing on enhancing efficiency and lead conversion. The role involves managing dialer configurations, analyzing performance metrics, and collaborating with various teams to ensure smooth operations. Ideal candidates will have...

Software Developer - Full Time, Amazon University, CDMX, Mexico Get AI-powered advice on this job and more exclusive features. Description Do you want to solve real customer problems through innovative technology? Do you enjoy working on scalable services in a collaborative team environment? Do you want to see your code directly impact millions of customers...

A global engineering team is seeking a Senior Backend Engineer (Python) to develop an AI-powered platform for manufacturers. Ideal candidates should have at least 10 years of software development experience, with 5 years focusing on Python. You will design backend logic, work with AI systems, and engage in a collaborative, fast-paced environment. This...

Description Our client is a rapidly growing, automation‑led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI‑driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of...

Amazon devices impact the world with new technology every day. We are hiring a Software Development Engineer to help us grow. In this role, you will have the opportunity to work across one of the world’s fastest growing and most innovative product portfolios and product lines, including Amazon Echo, Fire TV, Fire Tablets, Kindle E-Readers, and more. The...