Centre Administrator for Ih London

1 Apr 2025- Start Date- 2nd July or 9th July 2025- Duration or End Date- 6th, 13th, or 20th August 2025- Salary- £ + 12.07% holiday pay). Plus paid induction programme.**At International House London, we are excited to invite you to join our team for the upcoming Young Learner summer season.****Essential Requirements**:- Educated to GCSE standard 5 A*-C grades (including English and Maths) or equivalent.- Proficient English Speaker- IT Literate- Excellent administrative skills- Customer service experience- Ability to multitask- Excellent interpersonal skills with a client focused approach.- Ability to work flexibly and as part of a team.- Ability to work under pressure and to deadlines.- Excellent time management and organisational skills.- Confidence to take initiative and work autonomously.- Ability to problem solve in the moment.- Satisfactory DBS check/Police Check.**Desirable**:- Experience of working with Young Learners- Experience Working in residential environment- Ability to speak other languages- First Aid training- Safeguarding training.**Contract**From 1-6 weeks depending on locationsHours of Work:Your normal hours of work are up to 48 per week over a six-day week, to be agreed depending on availability and centre requirements. This position involves working on weekends and other unsocial hours.Time off:You will have one day off per week (a full 24-hour period). There may be some restrictions on which day this can be, depending on operational need.The on-site induction will last for four days and will include orientation to the site, safeguarding and role-specific training. Pre-camp, there will be an online course to complete (approx.5 hrs). You may also be invited to attend first aid training, group sessions at Head Office, and/or remote training sessions.All elements of the induction are paid (separate to your salary)**Duties and responsibilities of all summer staff**:- Student Welfare and Safety_- Actively promote and safeguard the welfare of all students- Create and maintain a safe, respectful, and inclusive environment- Stay vigilant and report any concerns about student well-being to appropriate staff members- Understand and adhere to all child protection and safeguarding policies- Pastoral Care and Student Support_- Provide emotional support and guidance to students adjusting to a new environment- Collaborate with other staff members to address individual student needs- Professional Conduct_- Follow instructions and directives from line managers (CM) promptly and professionally- Contribute to a positive work environment by maintaining a cooperative and respectful attitude- Be flexible and willing to take on additional responsibilities as assigned by your line managers- Adhere to all IHL Young Learners policies, procedures, and codes of conduct**Duties and responsibilities of Centre administrator**:- Accommodation_- Ensure all students have rooms appropriate for their booking- Update changes to room list and liaise with site staff regarding any maintenance issues- Check with House supervisors if any students should not receive their deposit- Ensure all room keys are ready for transfer day- Transfer day_- Support the centre manager preparing for transfer day- Ensure all staff are briefed on duties for arrivals/departures- Update live transfer sheet throughout the day- Overseeing registration and ensure staff are all aware of the registration process- Financial transactions_- Ensure petty cash/payments received records are kept up to date- File receipts for petty cash/payments received and upload to folders- Ensure all expenditure is added to spreadsheet- Reimburse staff for any expenses they have paid for- Passports and deposits_- Create a functional filing system for passports and students’ deposits- Ensure all deposits and passports have been returned before departure- Liaise with group leaders about storing passports- Administration_- Assist with registration of new starters (staff) including photocopying documents, checking right to work and record-keeping- Report numbers (eg dietary requirements) to relevant site staff**Other Benefits**:**What training will I receive?**- First aid training (optional)- British council safeguarding training- Role specific training on staff portal- Professional development training, e.g. intercultural communicationWhat's included/working conditions?- 3 meals a day, and access to tea and coffee throughout the day- free accommodation with en-suite or shared bathroom facilities (please note that we cannot guarantee en-suite rooms, but the shared bathrooms will be staff only)- opportunities to attend excursions to locations in the surrounding area and around the UK- some use of the on-site facilities (by arrangement with the centre)- professional development opportunities**How will this enhance my career?**- office, administrative and front-of-