Account Support Coordinator EMEALA

## .Sales Contracts Analyst EMEALA page is loaded## Sales Contracts Analyst EMEALAlocations: Mexicotime type: Full timeposted on: Posted Yesterdayjob requisition id: R **About the Role**An integral member of the Clinical Solutions and Global Medical Education Contracts (Account Support) Team. Working in partnership with your regional manager and EMEALA Clinical Solutions and Global Medical Education Sales teams. Responsible for executing on contracting and sales support processes for both new, transactional and renewal sales. In addition to responding to customer queries regarding all processes.**Responsibilities*** Working collaboratively across a global team. With cross-functional stakeholders, such as Contracts Managers, Legal Counsels, Business Controllers and Collections, Product Development and other stakeholders. Ensuring the end-to-end processes are executed on the most efficient and effective way for both Elsevier and the customer;* Participating in the development and fulfilment of contract requirements in the purchase or sale/delivery of Elsevier products;* Evaluating contract compliance and advising others on contractual rights and obligations. Including facilitating amendments to contract terms or contract extensions;* Assisting in preparation of bids or requests for proposals (RFPs). Including specifications and requirements Negotiates contract terms and participates in the determination of acceptable bids;* Serving as the main contact for the customer. This includes queries related to agreement status, invoicing, title reconciliation, and clarification of subscription terms. Providing information to customers regarding validation of purchase history, solution access de-activation, usage statistics, and Elsevier pricing models, etc.;* Coordinating large complex deal alignment and efforts to facilitate discussions across various internal stakeholders. Delivering proposals and agreements that both are compliant with our policies and capture the customers’ requirements;* Processing and invoicing on time according to the defined targets of your team’s assigned territories;* Engaging stakeholders, leadership, and cross-functional support in order to progress business in as meaningful and efficient manner as possible. This includes participating in Projects and Continuous Improvement efforts.**Requirements*** Have a secondary education from an accredited college or equivalent. Coupled with a depth of experience in Contract Administration, Sales Operations, Renewals Sales or Order Management;* Be fluent in English and Spanish.* Have exceptional communication and collaboration skills;* Be a self-starter who can anticipate business needs and fulfill on them in a proactive manner;* Display excellent organizational, analytical and contract drafting abilities. This includes understanding their structures and negotiation tactics;* Have prior experience with Microsoft Office products. Including Excel and related reporting functionalities;* Have prior experience in the use of ERP tools like Salesforce.com or Siebel CRM. Including CPQ and CLM components of Salesforce; We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact .**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let’s shape progress together. Join us.elsevier.com/about/careers #J-18808-Ljbffr