Associate Renewal Specialist

hace 3 semanas

Ciudad de México Autodesk A tiempo completo

Job Requisition ID #25WD89924Position OverviewThe Renewals Specialist for Territory is responsible for driving and forecasting renewals for existing customers within the Territory region and ensuring they are closed successfully. Your role involves identifying and creating expansion opportunities. You will engage directly with customers, collaborate with partners, and align your efforts with the Worldwide Sales teams. A key focus of your position will be identifying and mitigating the risk of renewal churn, while also ensuring that customers have impactful experiences.Responsibilities- Achieve assigned sales quotas to drive revenue growth- Manage the opportunity Pipeline and forecast for the assigned set of accounts- Provide deal-specific primary and secondary sales support. Including creating and developing deals, presenting them to customers, negotiating terms, and closing the deal- Serve as an escalation point for all renewal issues that affect the customer's retention and drive the execution of risk mitigation- Identify customer upsell and expansion opportunities- Report renewal performance by customer segment, region, sales channel, and product- Coordinate and execute collaborative channel partner, assigned territory sales, and customer sales meetings to increase renewal performanceMinimum Qualifications- Education Level: Bachelor's Degree or equivalent experience- 3+ years of experience in SaaS sales, account management, or renewals- Proven ability to manage a high-volume book of business with attention to detail- Strong communication and negotiation skills; able to handle challenging conversations professionally- Experience working with CRM systems (e.g., Salesforce)Preferred Qualifications- Data-driven and comfortable interpreting customer usage or behavior metrics to guide strategy- Proactive, resourceful, and resilient in overcoming objections and saving accounts- Have a collaborative and consultative work style, the ability to excel in a high-volume work environment, and love being in a customer-facing role- Ability to negotiate complex sales/renewal deals with customers and partnersLearn MoreAbout AutodeskWelcome to Autodesk Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk - it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join usSalary transparencySales CareersWorking in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here:Diversity & BelongingWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here:Are you an existing contractor or consultant with Autodesk?

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