Client Support Learning Specialist
hace 7 días
Join a company whose mission is to support modern businesses in their quest to grow fast and flexibly. We achieve this by offering innovative services delivered by a skilled, talented, and distributed team.What You’ll Do:- Collaborate with stakeholders to identify training needs and performance gaps within the client support team.- Design and develop comprehensive training programs, materials, and resources to address identified needs and promote continuous learning and development.- Utilize a variety of instructional techniques and training to engage learners and enhance knowledge retention.- Deliver engaging and interactive training sessions to the client support team, ensuring a consistent and high-quality learning experience.- Evaluate the effectiveness of training programs through assessments, feedback, and performance analysis, and make necessary adjustments to improve outcomes.- Stay up to date with industry trends, best practices, and emerging technologies related to client support training.- Provide ongoing coaching and support to team members, offering guidance and feedback to facilitate skill development and performance improvement.- Collaborate with cross-functional teams to align learning and development initiatives with organizational goals and strategies.- Maintain training records, track training metrics, and prepare reports to assess the impact and effectiveness of training programs.Skills and Experience:- Bachelor's degree in a relevant field or equivalent work experience.- 2-5 years of experience as a learning and development specialist, training facilitator, or a related role, preferably in customer support.- Strong knowledge of instructional design principles, adult learning theory, and training methodologies.- Excellent presentation, communication, and interpersonal skills, with the ability to engage and inspire learners.- Experience in developing and delivering training programs using various modalities, including in-person, virtual, and blended learning approaches.- Proficiency in using learning management systems (LMS) or other training platforms to deliver and track training initiatives.- Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.- Analytical mindset with the ability to evaluate training effectiveness and make data-driven improvements.- Knowledge of client support processes, best practices, and industry trends is a plus.**Salary**: $25,500.00 - $32,300.00 per monthWork Location: In person
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Client Support Learning Specialist
hace 1 semana
Saltillo, México Alliance Virtual Offices A tiempo completoJoin a company whose mission is to support modern businesses in their quest to grow fast and flexibly. We achieve this by offering innovative services delivered by a skilled, talented, and distributed team. What You’ll Do: - Collaborate with stakeholders to identify training needs and performance gaps within the client support team. - Design and develop...
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Technican Support Specialist
hace 2 semanas
Saltillo, México Axen A tiempo completoDescriptionAt AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Technican Support Specialist" with the...
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Oliver wyman
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Saltillo, México Oliver Wyman A tiempo completoAbout Oliver WymanAt Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.As a business of Marsh, we work alongside the world's leading experts across risk, reinsurance and capital,...
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Learning Events Administrator
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Saltillo, México Workplace Options A tiempo completoFounded in ****, Workplace Options is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500...
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App Support
hace 7 días
Saltillo, México Aptiv A tiempo completoA leading automotive technology company in Coahuila, Mexico, is seeking an Application Support Specialist. In this role, you will be the key point of contact for all CS sites, ensuring system stability and resolving issues related to PHP applications, Linux servers, and databases. Candidates should have a Bachelor's degree in IT, 5+ years of experience in...
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IT Service Desk Support Specialist
hace 7 días
Saltillo, México Prodensa A tiempo completoEmpresa líder mundial de giro automotriz se encuentra en búsqueda de profesionales para el área de sistemas.IT Service Desk Support Specialist**Requisitos**:Licenciatura/ Ingeniería terminada con Título / Cédula (NO CARTA PASANTE)Inglés Intermedio avanzado (INDISPENSABLE)**Requisitos y conocimientos necesarios**:2 años de experiência.Administración...
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Onsite IT Support Specialist – Desktop
hace 2 semanas
Saltillo, México HCLTech A tiempo completoA global technology company is seeking an experienced IT Support Specialist for their Saltillo location. This on-site role will provide essential technical support for desktop and infrastructure technologies, collaborating with various teams to ensure smooth operations. The ideal candidate will have a background in IT support with a focus on problem-solving,...
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Onsite IT Support Specialist – Desktop
hace 1 semana
Saltillo, México HCLTech A tiempo completoA global technology company is seeking an experienced IT Support Specialist for their Saltillo location. This on-site role will provide essential technical support for desktop and infrastructure technologies, collaborating with various teams to ensure smooth operations. The ideal candidate will have a background in IT support with a focus on problem-solving,...
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IT Service Desk Support Specialist
hace 1 semana
Saltillo, México Prodensa A tiempo completoEmpresa líder mundial de giro automotriz se encuentra en búsqueda de profesionales para el área de sistemas. IT Service Desk Support Specialist **Requisitos**: Licenciatura/ Ingeniería terminada con Título / Cédula (NO CARTA PASANTE) Inglés Intermedio avanzado (INDISPENSABLE) **Requisitos y conocimientos necesarios**: 2 años de...
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On-Site IT Support Specialist
hace 2 semanas
Saltillo, México HCLTech A tiempo completoA global technology company is seeking an IT Support Specialist in Saltillo, Mexico. The ideal candidate will provide on-site technical support for core desktop technologies, ensuring compliance with operational standards. Responsibilities include troubleshooting Windows and Mobile Device Management, with a focus on customer service. The role requires a...
