WFM Enablement
hace 1 día
A leading global service provider in Mexico is seeking a WFM Enablement Specialist to enhance workforce optimization and oversee contact center platforms. This role involves administering WFO systems, developing automations to streamline processes, and working closely with various teams to implement technical solutions. The ideal candidate will possess strong skills in optimization, API integrations, and effective communication across departments. This position offers flexible working options, including on site, hybrid, and remote work. #J-18808-Ljbffr
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WFM Enablement
hace 19 horas
Hermosillo, México Support Services Group - Mexico A tiempo completoA leading global service provider in Mexico is seeking a WFM Enablement Specialist to enhance workforce optimization and oversee contact center platforms. This role involves administering WFO systems, developing automations to streamline processes, and working closely with various teams to implement technical solutions. The ideal candidate will possess...
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WFM Enablement Specialist
hace 1 día
Hermosillo, México Support Services Group - Mexico A tiempo completoLocation: Can be on site / Hybrid / Remote Department: Workforce Management Support Services Group is a leading U.S.-based global provider of high-touch omnichannel outsource contact center solutions. Founded in 1998, our award-winning customer experience (CX) solutions have created exceptional outcomes for more than 50 of the world’s top brands and their...