Technical Support Analyst

hace 3 semanas


Tlahuac, México CompuCom A tiempo completo

Como **ANALISTA DE SOPORTE TÉCNICO BILINGÜE **brindaras soporte de hardware y software a nuestros clientes ubicados en Estados Unidos y Canadá, dicho soporte se realiza mediante teléfono, correo electrónico y chat.Algunas de tus **funciones **incluyen, pero no estan limitadas a:- Restablecimiento de contraseñas- Instalación de Software- Creación de cuentas a usuarios/empleados- Manejo de Active Directory- Manejo y soporte a aplicaciones de MS Office- Administración y seguimiento de tickets- Entre otras.**Eres IDEAL para esta posición si**:- Hablas Inglés Avanzado- Cuentas con disponibilidad de horario (6:00 am - 10:00 pm)- Al menos 1 año de experiência y/o conocimiento de Technical Support- Estabilidad Laboral**Nosotros ofrecemos**:- $12,000 MXN brutos mensuales vía nómina- Contrato directo con CompuCom- 2 dias de Descanso a la semana- Bono de Internet- Home office (Temporal) - Necesario vivir en CDMX o Area Metropolitana**Prestaciones Superiores a las de Ley despues del 3er mes**:- Seguro de Vida- Seguro de Gastos Médicos Mayores- Seguro Dental- 30 Días de Aguinaldo- $ 1,200 MX en Vales de Despensa (adicional a tu sueldo cada mes)- $ 2,282 MX en Vales de Restaurante (adicional a tu sueldo cada mes)- Fondo de Ahorro 10%- 9 Paid Time Off al año (acorde a las políticas vigentes)**SI ESTA VACANTE ES DE TU INTERES PUEDES APLICAR POR ESTE MEDIO**- CompuCom se compromete a proporcionar igualdad de oportunidades de empleo en todas las prácticas de empleo. Todos los solicitantes calificados recibirán consideración para el empleo sin tener en cuenta la raza, el color, la religión, el sexo, el origen nacional, el estado de ciudadanía, el estado civil, la edad, la discapacidad, el estado de veterano protegido, la orientación sexual o cualquier otra característica protegida por la ley._Tipo de puesto: Tiempo completoSalario: Hasta $12,000.00 al mesPrestaciones:- Programa de referidos- Seguro de gastos médicos mayores- Seguro dental- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensa- Vales de restaurantePregunta(s) de postulación:- Vives en CDMX o EDOMEX: (si es EDOMEX indique area)- Cuentas con experiência y/o conocimiento en soporte tecnico a computadoras:Idioma:- Inglés Avanzado (Obligatorio)



  • Tlahuac, México Infor A tiempo completo

    General information- Country- Mexico- City- Mexico City- Department- Global Support- Job ID- 39464- Description & RequirementsAs a Technical Support Analyst, you will be a team member in the Global Support organization and you will provide responsive, world-class, quality support to customer accounts for Infor’s products.This position is for those who...


  • Tlahuac, México Infor A tiempo completo

    General information- Country - Mexico - City - Mexico City - Department - Global Support - Job ID - 39464 - Description & RequirementsAs a Technical Support Analyst, you will be a team member in the Global Support organization and you will provide responsive, world-class, quality support to customer accounts for Infor’s products. This position is for...

  • Technical Support Analyst

    hace 2 semanas


    Tlahuac, México Cambridge University Press & Assessment A tiempo completo

    Job Title: Tech Support Analyst**Salary**: CompetitiveLocation: Mexico City, Mexico, HybridContract: Permanent, Full TimeDo you thrive on troubleshooting and resolving technical issues? We are seeking a Tech Support Analyst to join our global team in Mexico city, investigating and resolving technical support issues on Cambridge University Press & Assessment...

  • Technical Support

    hace 2 semanas


    Tlahuac, México Hewlett Packard A tiempo completo

    Applies **_basic knowledge_** of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently....


  • Tlahuac, México Medallia A tiempo completo

    Overview:We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole...


  • Tlahuac, México ABB A tiempo completo

    **Technical Sales Support**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Tlahuac, México ABB A tiempo completo

    **Technical Sales Support**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Tlahuac, México DiDi Global A tiempo completo

    Company Overview:DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Technical Support

    hace 2 semanas


    Tlahuac, México JM Group A tiempo completo

    Importante empresa de servicio técnico solicita **Service desk analyst**Zona a laborar: Home office**Requisitos**:- Ingles conversacional indispensable- 1 - 2 años de Costumer Service mínimo- 3 - 5 años de experiência como Service Desk analyst o soporte técnico IT- Bachillerato o Lic. Trunca o concluida- Habilidad de resolución de conflictos-...


  • Tlahuac, México TD SYNNEX A tiempo completo

    **Job description****Job profile: SMX-4217-Systems Admin III****JOB PURPOSE**This job will provide advanced technical support services to TD SYNNEX Customers. Position will assume multiple roles during its dynamic work schedule to provide 24*7 coverage together with TD SYNNEX's Support Team, such roles include incident handling & response, report delivery,...