Triage Engineer

**Mid Traige Engineer**: (Edo de México, On site)**At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.**YOUR ROLE**In this role, you will be investigating, analyzing, and troubleshooting software defects found in embedded systems. You will be working with cross-functional teams across the company to improve software quality by assisting various teams with root cause analysis, tracking, prioritization, and resolution of defects. You will assist Testers, Developers, Technical Program Managers, Product Owners, and multiple other stakeholders with your technical expertise in multiple areas of SW embedded systems. You will be a key member of a team focusing on pre-production and post-production SW quality. As a member of the SW Dev Support and Triage team, Triage Engineers will focus on system, subsystem, and ECU level troubleshooting, root cause analysis and triage of embedded systems software (SW) within Product Development.- Build reusable code and libraries for future use- Accurately translate user and business needs into functional frontend code- Advanced English**YOUR PROFILE**- Bachelor’s degree in Computer Science or Engineering- 1+ years of professional experience in SW development using programming language such as Java,.NET, Python, PERL, C# or C/C++- 3+ years of experience with analyzing logs and root cause analysis- 3+ years of experience with defect tracking systems (e.g. JIRA, Bugzilla, Rally)- Fundamental understanding of Linux / QNX / AOS, shell scripting, telnet etc.- Experience with Agile methodologies and best practices- Ability to understand architecture documents such and high-level design, low level design, product requirements documents, HW/SW specification documents, etc.- Capacity to deal with ambiguous/undefined problems; ability to think abstractly- Excellent communication, collaboration, analytical and problem-solving skills- Ability to work independently and as part of a team.**What You’ll Love About Working Here**- At Capgemini Engineering, we encourage flexibility in how, when, and where people get their work done, allowing a better work-life balance, and greater empowerment. They partner with their managers to find an arrangement that works best for their role and their circumstances.- If you join us, you’ll find we’ll support your career at every stage. We’ll connect you with diverse, worldwide networks, and help you take your skills to the next level.- At Capgemini Engineering, Team Spirit is very strong, and People feel supported. I’m not just part of a team - I’m part of a community. A friendly, can-do group of people for whom collective effort comes naturally.**About Capgemini**Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.**Get the future you want